P"The pricing is great and the customer support even better."
Townsend dispatched a truck to my location when I was almost out, kept my production equipment going.
Phillip Blue
A"Excellent response, excellent service, excellent professionalism by everyone involved."
It could not have gone any smoother. Excellent response, excellent service, excellent professionalism by everyone involved. Thank you.
Anthony Burnham
D"They were great, very knowledgeable."
They were great, very knowledgeable.
Donald Wolcott
A"Chris and Erick did a great job"
Chris and Erick did a great job replacing my garbage disposal quickly and efficiently for a fair price.
Amy Finlayson
C"Very prompt and efficient"
Chris Fitz and Erick Pineda were fantastic—very prompt and efficient—would highly recommend.
Chris Ronshagen
J"Highly recommend Chris"
Chris Fitz did a great job servicing my furnace. He explained everything and gave options for future.
Janet Moran
D"Possibly the best in the North East!!"
Had multiple very complex issues in an antique home that Mikey and Jason knocked out in less than a day. 11/10!!
Dominic Pileggi
S"I highly recommend them."
They arrived on time, were very knowledgeable, very polite, respectful of my property, and extremely efficient.
Suzanne Saunders
K"A very professional job"
Chris Fitzpatrick and Dan Tallent did a very professional job installing a new disposal and toilet, and servicing my heater.
Kathryn Kohl
P"I highly recommend them!!"
Chris and Erick were so good—knowledgeable, efficient, and smart.
Pat Connolly-Atkins
D"Always professional and explains everything clearly."
Chris Fitzpatrick has done a lot of work for us. He’s always professional and explains everything clearly.
Dan Himes
C"Did a fantastic job with a new water heater install"
Appreciated the attention to detail and professional attitude.
Chris Snyder
D"Jonathan was courteous, efficient, knowledgeable & respectful"
Jonathan was courteous, efficient, knowledgeable, and respectful in processing my price lock-in contract today for my oil delivery.
Doris Corallino
D"Excellent service from Chris"
Chris is knowledgeable, personable, and professional. Chris fixed our pressure valve problem quickly and provided answers.
Denise Hammer
C"Incredibly helpful and patient"
Incredibly helpful and patient... spent time explaining the savings we receive by signing up for multiple service plans.
Carol Crawford
D"True Professionals"
The folks at Townsend are true professionals.
Daniel DiPietro
T"Highly recommend Townsend!"
Everyone was professional, respectful, and kind.
Tiffany McCann
J"Exceptional Service from Townsend Team"
Steve installed a tremendous solution family friendly.
Jim Gajewski
E"Professionalism and Service Are Superior"
Their response time, professionalism, and service are superior.
Eleanor Godin
L"Always Thorough and Helpful"
We love Brian and the kind, informed service technician he is. Always thorough and helpful.
Laura Dominick
K"Eddie was terrific!"
Eddie was extremely prompt and thorough.
Kimberly Mullin
C"Highly Recommended!"
Great people to work with, took the time to do things right and then hung around to explain and ask for questions!
Carolee Smith
J"Company Stands Behind Their Products"
Townsend stands behind their products and services. Thanks to oil and gas trucks, neighbors have gone with Townsend as well.
Joan Tierney
p"Flawless and prompt installation"
The installation was flawless, prompt and courteously completed by expert technicians.
peter erickson
K"Exceptionally Responsive"
Eddie was excellent - went well above and beyond.
Ken Freitas
B"Quick to Find the Problem"
Chris was quick to find the problem and recommend the best solution. He was on time and had great customer skills.
Bob McKenney
K"Responsive to Request for Help"
Townsend was very responsive to my request for help with my thermostat problem.
Karen Gladstone
c"A Pleasure to Work With"
Cynthia was extremely helpful and efficient.
caroline hall
W"Highly Recommend & Appreciated"
Jonathan was very helpful, professional, and went beyond normal to help me solve a problem.
William Doherty
B"From Panic to Relief"
Technician Brad Stuart responded quickly and was very professionally friendly.
Beth Roche
The pricing is great and the customer support even better.
Townsend dispatched a truck to my location when I was almost out, kept my production equipment going. The pricing is great and the customer support even better.
Phillip Blue
Excellent response, excellent service, excellent professionalism by everyone involved.
I have been a customer for over 30 years with the monthly service contract in place. Recently, I detected a minor leak in my original oil tank at 8 a.m. Within an hour a service person was on site and determined the tank would need to be replaced. By 11 a.m. the recovery crew was here to capture the oil to prevent any spillage incident. By 1 p.m. Derrick Brown the salesperson was on-site to offer replacement options. We came up with a plan, and new tanks were installed two days later once they arrived with a 30-year warranty and additional capacity. It could not have gone any smoother. Excellent response, excellent service, excellent professionalism by everyone involved. Thank you.
Anthony Burnham
They were great, very knowledgeable.
Chris Fitz, Kahlil Rice, Erick Pineda—they were great, very knowledgeable. Explained everything. Would highly recommend.
Donald Wolcott
Chris and Erick did a great job
Chris and Erick did a great job replacing my garbage disposal quickly and efficiently for a fair price. Plumbing work can always be a bit of a shock, but they explained everything clearly and made good use of their time. I'm a longtime B&S customer, so it was great to get Bartlett guys in here!
Amy Finlayson
Very prompt and efficient
Chris Fitz and Erick Pineda were fantastic—very prompt and efficient—would highly recommend.
Chris Ronshagen
Highly recommend Chris
Chris Fitz did a great job servicing my furnace. He explained everything and gave options for future. Highly recommend Chris.
Janet Moran
Possibly the best in the North East!!
These guys are better than good. Possibly the best in the North East!! Had multiple VERY complex issues in an antique home that Mikey and Jason knocked out in less than a day. 11/10!!
Dominic Pileggi
I highly recommend them.
Chris Fitzpatrick and Eric Pineda replaced my hot water heater this morning. They arrived on time, were very knowledgeable, very polite, and respectful of my property when bringing in the new one and removing the old one. They were also extremely efficient. I highly recommend them. This has been a very good experience!
Suzanne Saunders
A very professional job
Chris Fitzpatrick and Dan Tallent did a very professional job installing a new disposal and toilet, and servicing my heater. They arrived on time and cleaned up after each job. I found them polite and also clear about prices. Thank you.
Kathryn Kohl
I highly recommend them!!
Chris and Erick were so good—they worked on gas fireplace. Knowledgeable, efficient, and smart. I highly recommend them!!
Pat Connolly-Atkins
Always professional and explains everything clearly.
These guys are great. Chris Fitzpatrick has done a lot of work for us. He’s always professional and explains everything clearly. Townsend is a bit pricey but worry-free.
Dan Himes
Did a fantastic job with a new water heater install
Chris and Eric did a fantastic job with a new water heater install on a newly purchased home. Appreciated the attention to detail and professional attitude.
Chris Snyder
Jonathan was courteous, efficient, knowledgeable & respectful
Jonathan was courteous, efficient, knowledgeable, and respectful in processing my price lock-in contract today for my oil delivery.
Doris Corallino
Excellent service from Chris
Excellent service from Chris. He is knowledgeable, personable, and professional. Chris fixed our pressure valve problem quickly and provided answers to our questions. I highly recommend!
Denise Hammer
Incredibly helpful and patient
Incredibly helpful and patient... spent time explaining the savings we receive by signing up for multiple service plans.
Carol Crawford
True Professionals
The folks at Townsend are true professionals. They were highly responsive, very friendly, and they took on the extra work of dealing with MassSave. Doing business with Townsend was easy. I highly recommend them.
Daniel DiPietro
Highly recommend Townsend!
Townsend spent three days at my house installing a new heating system. Everyone I interacted with was professional, respectful, and kind. They took the time to review everything with me and answer all my questions. I would highly recommend Townsend!
Tiffany McCann
Exceptional Service from Townsend Team
Leslie Minter in the office and Steve Wood were both absolutely exceptional. Bill was tremendously informational and gave great confidence in Townsend’s expertise. Steve gave great care to my home and installed a tremendous solution, with an eye on installing the system in a family-friendly way. Matt was great in keeping me informed of the project’s status. I'm very grateful to the whole team at Townsend Energy.
Jim Gajewski
Professionalism and Service Are Superior
Townsend Energy has supplied propane and service for my heating and cooling systems for close to 20 years. Their response time, professionalism, and service are superior. My propane-fired heating system failed in the late fall of 2024, on the cusp of the holidays, and forecast frigid, below-freezing weather. Townsend delivered proposals for several efficient systems immediately and also provided information for any available state or federal rebate opportunities. Upon final selection of the system, they were able to order, receive, and install the new system very quickly so I was ready for the Christmas holidays. In addition, they came back a few times within 24 hours to make adjustments to the system and also assisted me in completing the MA rebate forms. Six months later, the heating and cooling systems are operating well, our fuel costs are less, and I received a $3,500 MassSaves rebate check in addition to a $2,000 federal tax credit. Thank you, Townsend!
Eleanor Godin
Always Thorough and Helpful
We love Brian and the kind, informed service technician he is. Always thorough and helpful.
Laura Dominick
Eddie was terrific!
Eddie was terrific! He was extremely prompt on both times he came to service my home. He went above and beyond to determine the issues and fix them. I wish I could request him every time we have an issue. He was so thorough and walked me through everything and ensured the system was working to my satisfaction before leaving.
Kimberly Mullin
Highly Recommended!
Great people to work with, took the time to do things right and then hung around to explain and ask for questions! Highly recommended!
Carolee Smith
Company Stands Behind Their Products
In the over 30 years I have been with Townsend, I can say this company stands behind their products and services. I have had emergency needs and several other problems with equipment, and Townsend was there for me. Thank you, Jim. You have created a good company. Also, because of the oil and gas trucks being seen at my house, my neighbors have gone with Townsend as well. Joan
Joan Tierney
Flawless and prompt installation
The survey that went out just now was for some work we had done awhile ago... very positive of course. The work just completed was installation of a mini-split heat pump and followed up with installation of integrated controls. The recent installation was flawless, prompt, and courteously completed by expert technicians. The review page however took me to a Google listing of Townsend services and so I had to hunt around for this form, and began by resending a previously sent review part explanation above. All's well that ends well. Thank you., Peter Erickson @ Northern Blvd in Newbury.
peter erickson
Exceptionally Responsive
Exceptionally responsive, capable, and professional. Eddie was excellent - went well above and beyond to assess the problems and fix them.
Ken Freitas
Quick to Find the Problem
Chris was quick to find the problem and recommend the best solution. He was on time and had great customer skills.
Bob McKenney
Responsive to Request for Help
Townsend was very responsive to my request for help with my thermostat problem. They sent out the right kind of technician, and he was friendly and competent.
Karen Gladstone
A Pleasure to Work With
Cynthia was extremely helpful and efficient. She went above and beyond and was a pleasure to work with. Very much appreciate her problem-solving skills!
caroline hall
Highly Recommend & Appreciated
Jonathan was very helpful, professional, and went beyond normal to help me solve a problem. Highly recommend and appreciated. Thank you.
William Doherty
From Panic to Relief
This morning, when our showers ran cold, my husband discovered leaks from the boiler. Technician Brad Stuart responded quickly and was very professionally friendly upon his arrival. He was quickly able to diagnose the issue and swiftly made his repair while carefully explaining everything to me to make sure I understood what he was doing. He was in and out within an hour, turning a panicked customer into a relieved one in no time. Thank you, Brad!
Buy a 1-year service plan and get your second year for free. Mention Coupon Code: SPBOGO to redeem this offer. (Not valid with any other offers)
Only applies to new automatic heating oil delivery customers. Limit 1 per household. Restrictions apply. Not valid with any other offers. Please call for details. Limited offer.
Valid
Jan 5, 2025
- Jan 5, 2027
Download
$300 OFF
New HVAC Equipment Installation
Save $300 OFF the installation of a new heating and/or air conditioning system. Mention Coupon Code: HVAC300 to redeem this offer. (Not valid with any other offers)
Only applies to installation of new central heating and/or central air conditioning systems. Limit 1 per household. Only available to first-time customers. Restrictions apply. Not valid with any other offers. Please call for details. Limited offer.
Valid
Jan 5, 2025
- Jan 5, 2027
Download
0.25¢/Gallon
OFF Propane First Fill
New customers save .25¢/Gallon OFF your first full purchase of propane. Mention Coupon Code: FFP25 to redeem this offer. (Not valid with any other offers)
Only applies to deliveries of 150 gallons or more. Limit 1 per household. Only available to new customers. Restrictions apply. Not valid with any other offers. Please call for details. Limited offer.
Valid
Jan 5, 2025
- Jan 5, 2027
Download
Why Choose Townsend Energy
At Townsend Energy, we're committed to providing top-notch energy services across Massachusetts, New Hampshire, and Maine. Our family-owned business offers a comprehensive array of services, ensuring reliability and comfort for over 90 years. Trust our expertise and dedication to meet all your energy needs effectively.
Why Choose Us:
90+ years of dependable energy solutions
24/7 emergency support for all services
NATE-certified, continuously trained technicians
Automatic fuel delivery and advanced HVAC installations
Commitment to sustainability and energy conservation
Family-owned, customer-focused service in every interaction
FREE 1-Year Equipment Service Plan