New England's Premier Heating & Cooling, Fuel Delivery & Energy Contractor
Our Core Values
Our Mission: We transform the quality of life in our communities through a legendary service experience known as the "Townsend Way."
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Integrity
We live by a rock- solid code of ethics that embody honesty, decency. and fairness. "A promise made is a promise kept"
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Safety
Our personal well-being is paramount to our mission. The well-being of the people who count on us is precious. Our actions protect and preserve the people, property. and environment around us.
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Customer Centric
We honor the commitment our customer makes to us by working tirelessly to demonstrate that we genuinely care. We are inspired by the real improvement our actions make in our customers' lives.
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Team
We respect the individuality of each team member and count on each other when it matters most. Together we create an unfiltered rhythm of open dialogue and collaboration.
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Community
We recognize that we belong to an intimate network of people whose lives are impacted by what we do. We enthusiastically embrace our role through active involvement and thoughtful contributions of our talent and resources.
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Entrepreneurial Spirit
We boldly carve out certain success in uncertain times by harnessing the collective. creativity, innovation, and passion of our family of team members. The next great idea can spring up at any time, from anyone.
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Innovation
We push for better ways to serve our customers, employees, and the organization. We think outside the box to develop unique solutions to complex challenges.
How We Can Help
Why Choose Townsend Energy?
When it comes to safeguarding your investment, every property owner needs a company they can depend on. That’s where Townsend Energy comes in! Here are some reasons why our customers love to work with us:
Professionally Trained Staff
When you partner with us, you’ll work with knowledgeable and friendly staff who are committed to optimizing your comfort. Our NATE-certified technicians undergo continuous training to stay up-to-date on the latest industry advancements and deliver effective solutions.
Commitment to Quality
At Townsend Energy, we only use high-quality products and materials, giving you peace of mind that your new system is built to last! With our wide selection of industry-leading brands, you can trust us to recommend durable solutions for your property and preferences.
100% Satisfaction Guarantee
When you partner with our family-owned and operated team, you’ll know that your comfort is in excellent hands. We know our job isn’t finished until you’re happy with our work, which is why we back our services with our 100% satisfaction guarantee!
24-Hour Availability
Day or night, rain or shine, our experts are available 7 days a week for all your HVAC and electrical emergencies! With same-day scheduling, weekend appointments, and around-the-clock emergency services available, we make it easy to enjoy dependable service on your time table.
Current Promotions
Hear From Our Happy Customers
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"Great customer service and heating plan knowledge."Helped create a customized plan that was best for my family and took the time to explain it all!Kelsey S.
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"The model of what professional customer service should look like."Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.Robert K.
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"Excellent customer care!"She was incredibly professional, helpful, and even offered me a better plan for my budget!Zoe M.
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"10/10 experience!"He didn’t rush through anything and answered every single question that I had (there were lots of them lol)Brianna E.
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"Townsend is lucky to have Chris join their team!"From the time Townsend had Chris reach out to us- his communication and service was top notch.Laurie C.
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"Thanks to everyone working at Townsend this weekend!"He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.J. Norton
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"I would give them 100 stars if I could."If you are looking for the propane service look no further. Any time I need something they came through.S.B.
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"I should have called sooner!"Super nice folks and after a quick and easy call, we found a solution that works for my budget.Lisa L.
Townsend Energy was founded in 1931 by Mial E. Townsend. During the early years, Mial operated his business out of his home in Beverly Farms, MA and he provided kerosene and a small amount of heating oil to residents in Beverly, Beverly Farms, and Manchester by the Sea.
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Account Login
Access your account to manage deliveries, payments, and any other Townsend Energy customer concerns.
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Ask Townie
Use our form to ask Townie any questions you have, whether you're a current customer or potential new one.
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Case Studies
Learn more about HVAC, generator or fuel projects performed by Townsend Energy in your neighborhood.
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Donate Fuel
A great way for our customers to give back. Donate any extra account credits or simply buy a few extra gallons!
Trusted Services For Residential and Commercial Customers
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Integrity
We live by a rock- solid code of ethics that embody honesty, decency. and fairness. "A promise made is a promise kept"
-
Safety
Our personal well-being is paramount to our mission. The well-being of the people who count on us is precious. Our actions protect and preserve the people, property. and environment around us.
-
Customer Centric
We honor the commitment our customer makes to us by working tirelessly to demonstrate that we genuinely care. We are inspired by the real improvement our actions make in our customers' lives.
-
Team
We respect the individuality of each team member and count on each other when it matters most. Together we create an unfiltered rhythm of open dialogue and collaboration.
Townsend Energy continues to serve homes and businesses throughout Maine, Massachusetts, and New Hampshire. Visit our Areas We Serve page to find out if we service your neighborhood!
Danvers, MA 01923 Map & Directions