Brian was knowledgeable and thorough and made an extremely good impression.
Kelly McMahon
L"Excellent customer service"
What could have been a disaster was timely avoided by the excellent customer service provided by Scott and the Townsend team!
Larry Bouchard
P"The team started on time"
The team started on time and worked overtime to complete the project on time.
Philip Smith
J"Johnathan Made Sense of It All"
Johnathan is the one person who made sense of the whole install/warranty/service plan, timeline, etc.
Jim H
W"Very satisfied with installation"
Both Steve and Eric were knowledgeable, tidy, and considerate to our needs.
Wayne Barbaro
C"Townsend Takes Accountability"
What makes Townsend a 5-star business for me is that they take accountability for any mistakes on their end.
Christian S
Brian Was Knowledgeable and Thorough
Brian was knowledgeable and thorough and made an extremely good impression on the people that were there with him during the repair.
Kelly McMahon
Excellent customer service
Even though on auto delivery we ran out of oil due to the extreme cold out passing their usage estimates. On Sunday during a storm I feared the worst. Called Townsend, our fuel company, and a gentleman, Scott, stood tall and provided assistance. Within 45 minutes a tank truck backed down our driveway and put 248.5 gallons in our 250-gallon tank. The driver came in and primed and fired our burner. He also made sure our hot water heater was operational. What could have been a disaster was timely avoided by the excellent customer service provided by Scott and the Townsend team!
Larry Bouchard
The team started on time
The team started on time and worked overtime to complete the project on time. The team was very
Philip Smith
Johnathan Made Sense of It All
Johnathan is the one person who made sense of the whole install/warranty/service plan, timeline, etc. (FHA gas install in 2025) that is not spelled out very clearly in documentation or online. Taking the time to connect all the dots for us and answering all our questions thoroughly and thoughtfully was really appreciated. THANK YOU J
Jim H
Very satisfied with installation
Very satisfied with installation. Both Steve and Eric were knowledgeable, tidy, and considerate to our needs.
Wayne Barbaro
Townsend Takes Accountability
What makes Townsend a 5-star business for me is that they take accountability for any mistakes on their end. They also deliver oil at a reasonable price, and the customer service is prompt and professional. When a tech came out and did a “tune-up,” which actually caused a new problem, Townsend didn’t charge me when another guy came out and fixed it. I had to be pretty assertive in my communication, but again, I want to credit Townsend for owning that issue and not double-charging us. Thank you.
Serving Manchester and beyond
Emergency HVAC Service Manchester
In the face of an HVAC emergency, quick action can make all the difference. Townsend Energy’s emergency HVAC service offers the swift, effective response required to tackle any heating or cooling crisis, ensuring your system is back to optimal performance as soon as possible.
Quality workmanship is critical when it comes to emergency HVAC services. It’s important for the overall health and longevity of your central air system, as well as its energy efficiency. Your comfort depends on the level of service Townsend Energy provides. Our emergency HVAC service technicians are available and ready to address your heating, cooling, or ventilation emergencies with the utmost urgency and professionalism.
Trust Townsend Energy for quality emergency HVAC services—our team is just a call away at (978) 717-0490.
At Townsend Energy, we provide dependable HVAC, electrical, fuel delivery, and plumbing services across Massachusetts, New Hampshire, and Maine. Family-owned since 1931, we combine decades of experience with modern solutions to keep your home or business safe, comfortable, and efficient—day and night.
Why Choose Us:
90+ years of trusted, family-owned service
24/7 emergency response for heating, cooling, and fuel
Licensed, NATE-certified, and highly trained technicians
Comprehensive HVAC, fuel, electrical, and plumbing services
Upfront pricing, financing options, and a 100% satisfaction guarantee
