Bartlett & Steadman Is Now Part of Townsend Energy
HVAC, Electrical, Plumbing, and Fuel for Marblehead, Salem, Lynn, Beverly & the North Shore
If you're a Bartlett & Steadman customer, you're in the right place. Bartlett & Steadman has joined Townsend Energy, a family-owned energy company that has been serving New England since 1931. The same HVAC and plumbing services you relied on in Marblehead and across the North Shore are still here, and the team members you worked with at Bartlett & Steadman are still part of the crew. What's changed is what's behind them.
Townsend Energy was founded by Mial E. Townsend in Beverly Farms, Massachusetts, and the company is now in its fourth generation of family ownership. Court and Brookes Townsend, Mial's great-grandchildren, are active members of the team today.
When Bartlett & Steadman joined the Townsend Energy family, it brought more than 60 years of North Shore history into a network with more than 95 years of family-owned service behind it. It also opened access to a broader range of services than Bartlett & Steadman offered on its own, including electrical work, heating oil and propane delivery, and generator services. If you've had to coordinate multiple vendors to cover your home's systems, that changes now.
For HVAC and plumbing service in Marblehead, Salem, Swampscott, Peabody, Nahant, Lynn, and Beverly, call (978) 717-0490 or request an appointment online. Our technicians are available 24 hours a day, 365 days a year.
What You Can Expect from Townsend Energy
Our team has technicians trained on each system type we service, so the person who arrives at your door knows how to work on your equipment. We carry the most common repair parts on the truck, which is why most service calls don't require a return visit.
We back every job with a 100% satisfaction guarantee. We don't consider the work done until you're comfortable with the result. If something isn't right, we come back and make it right. That standard goes back to 1931, when Mial Townsend was running the company out of his Beverly Farms home.
When your heat goes out in January or your water heater fails on a Saturday morning, we’ll treat it with urgency. Our team is available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Same-day scheduling is available for urgent service needs.
Townsend Energy continues to serve homes and businesses throughout Maine, Massachusetts, and New Hampshire. Visit our Areas We Serve page to find out if we service your neighborhood!
Hear From Our Happy Customers
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"I just want to take a moment to thank each and every one of you from the bottom of my heart."
I just want to take a moment to thank each and every one of you from the bottom of my heart.
You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!
I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest! You all give your heart to Townsend. It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!
Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.
What I want to say is ...Thanks each and every one of you. That is why it works - you all work together. For all you do each and every day. it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me. I want to acknowledge your kindness and gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you.
Shelly B. -
"Great customer service and heating plan knowledge."Helped create a customized plan that was best for my family and took the time to explain it all!Kelsey S.
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"The model of what professional customer service should look like."Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.Robert K.
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"Excellent customer care!"She was incredibly professional, helpful, and even offered me a better plan for my budget!Zoe M.
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"10/10 experience!"He didn’t rush through anything and answered every single question that I had (there were lots of them lol)Brianna E.
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"Townsend is lucky to have Chris join their team!"From the time Townsend had Chris reach out to us- his communication and service was top notch.Laurie C.
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"Thanks to everyone working at Townsend this weekend!"He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.J. Norton
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"I would give them 100 stars if I could."If you are looking for the propane service look no further. Any time I need something they came through.S.B.
Trusted Services For Residential and Commercial Customers
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Family-Owned & Operated Since 1931
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Locally-Owned Business Providing The Personal Touch You Deserve
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Exceed Customer Expectations - First Time - Every Time!
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We Stand Behind Our Work With The Townsend Installation Guarantee!
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