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Water Heaters New England's Premier Home Comfort Experts

Same Day Water Heater Replacements

We know how inconvenient and frustrating it is when you do not have hot water when you need it! We also know that having to wait for extended periods of time for hot water can be annoying as well.

Townsend Energy is here to help when you experience a problem with your home's hot water heater. We install, repair and maintain domestic water heater systems for homes and businesses in Northeastern Massachusetts and Southern New Hampshire & Maine.

Water Heater Upgrades & Installation Services

We install one of the best water heater systems available on the market, the Therma-Flow Everhot water heaters. These water heaters are designed to outperform and out-produce all comparably sized direct fired or indirect storage water heating systems.

The Therma-Flow Everhot water heater product line produces an abundant amount of hot water for your home.

Call us today to schedule a complimentary, in-home assessment and estimate for a new hot water heater installation.

We are ready to help!

A member of our team will be in touch shortly to confirm your contact details or address questions you may have.

Learn More About Water Heater Installations By Townsend Energy

Townsend Energy is here to help with the installation of a new hot water heater system for your home to ensure your total home comfort. You can count on efficient, friendly and affordable water heater installations by Townsend Energy. 

Contact us today to have all of your water heater questions answered by the experts in the industry. Call (978) 717-0490 or complete the form below.

When Should You Choose a Natural Gas Water Heater?

You should choose a natural gas water heater if your home already has access to natural gas service and you want fast, cost-effective hot water with strong long-term efficiency. Natural gas water heaters are a popular choice for households with moderate to high hot water demand because they heat water more quickly than electric systems and recover faster between uses.

Natural gas water heaters are ideal for families who use hot water throughout the day for showers, laundry, and dishwashing. Because gas burners heat water rapidly, these systems are less likely to run out of hot water during peak usage times. They also tend to have lower operating costs compared to electric water heaters in areas where natural gas prices are favorable.

You may also want to choose a natural gas water heater if you are replacing an older gas unit and want a straightforward upgrade. Modern gas water heaters offer improved efficiency, better insulation, electronic ignition, and enhanced safety features compared to older models. When properly sized and installed, they provide dependable performance and long service life.

Townsend Energy helps homeowners determine the right tank size, efficiency rating, and venting configuration for their specific home. Proper installation is essential to ensure safety, efficiency, and compliance with local codes. If your home has natural gas available and you want reliable hot water with lower energy costs, a natural gas water heater is often the right choice.

Contact Townsend Energy Today!

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  • New England Fuel Institute
  • National Propane Gas Association
  • Propane Gas Association of New England
  • National Oilheat Research Alliance
  • North Shore Chamber of Commerce
  • Mema Massachusetts
  • Mema Maine
  • New Hampshire Energy Marketers

Hear From Our Happy Customers

    "I just want to take a moment to thank each and every one of you from the bottom of my heart."

    I just want to take a moment to thank each and every one of you from the bottom of my heart.

    You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!

    I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest!  You all give your heart to Townsend.  It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!

    Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.

    What I want to say is ...Thanks each and every one of you.  That is why it works - you all work together. For all you do each and every day.  it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me.  I want to acknowledge your kindness and  gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you. 

    Shelly B.
    "Great customer service and heating plan knowledge."
    Helped create a customized plan that was best for my family and took the time to explain it all!
    Kelsey S.
    "The model of what professional customer service should look like."
    Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.
    Robert K.
    "Excellent customer care!"
    She was incredibly professional, helpful, and even offered me a better plan for my budget!
    Zoe M.
    "10/10 experience!"
    He didn’t rush through anything and answered every single question that I had (there were lots of them lol)
    Brianna E.
    "Townsend is lucky to have Chris join their team!"
    From the time Townsend had Chris reach out to us- his communication and service was top notch.
    Laurie C.
    "Thanks to everyone working at Townsend this weekend!"
    He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.
    J. Norton
    "I would give them 100 stars if I could."
    If you are looking for the propane service look no further. Any time I need something they came through.
    S.B.

Trusted Services For Residential and Commercial Customers

  • Family-Owned & Operated Since 1931
  • Locally-Owned Business Providing The Personal Touch You Deserve
  • Exceed Customer Expectations - First Time - Every Time!
  • We Stand Behind Our Work With The Townsend Installation Guarantee!
Areas We Serve We Are Ready to Help

Townsend Energy continues to serve homes and businesses throughout Maine, Massachusetts, and New Hampshire. Visit our Areas We Serve page to find out if we service your neighborhood!

When Should You Choose a Propane Water Heater?

You should choose a propane water heater if your home does not have natural gas service but relies on propane for heating or other appliances. Propane water heaters deliver powerful, efficient hot water performance and are well-suited for homes in rural or off-grid areas.

Propane burns hotter than natural gas, allowing these systems to heat water quickly and maintain consistent temperatures during periods of high demand. This makes propane water heaters a strong option for larger households or homes where multiple hot water fixtures may be used at the same time.

A propane water heater is also a good choice if you already have a propane storage tank on your property. Integrating your water heater with your existing propane system can simplify fuel management and improve overall efficiency. Many modern propane water heaters feature high energy efficiency ratings, durable tank construction, and advanced safety controls.

As a full-service fuel provider, Townsend Energy brings specialized expertise to propane water heater installation. Our technicians ensure proper fuel delivery, pressure regulation, venting, and combustion setup so your system operates safely and efficiently. If propane is your primary fuel source, choosing a propane water heater is a reliable and effective solution for consistent hot water.

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