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Serving You Since 1931

Plumber in Salem, MA

Licensed Master Plumbers Available 24/7

When you need a plumber in Salem, MA, you want someone who shows up fast, diagnoses the problem correctly the first time, and stands behind the work. Townsend Energy has been serving homes and businesses across the North Shore for over nine decades, and our licensed master plumbers know Salem's housing stock — from historic Federal and Victorian homes near the downtown historic district to newer construction out toward the Point and North Salem — as well as anyone in the trade.

Whether you're dealing with a burst pipe, a water heater that's given out, or you're planning a bathroom remodel, our team is ready to help. Call (978) 717-0490 or request a quote online to schedule service with a trusted Salem plumber today.

Plumbing Services We Offer in Salem

Our licensed master plumbers handle everything from minor repairs to full installations for Salem homes and businesses. Here's what we cover:

  • Drain Cleaning: From slow-draining sinks to fully backed-up lines, we clear clogs and restore proper flow using modern equipment that protects your pipes.
  • Leak Repair: We track down leaks fast — visible or hidden — and fix them before they cause water damage or mold in your Salem home.
  • Water Heater Installation & Repair: We install and replace natural gas, propane, electric, and tankless water heaters, plus top-performing Therma-Flow EverHot systems built to outperform standard tanks.
  • Tankless Water Heater Installation: Go tankless for endless hot water and lower energy costs — we handle sizing, installation, and maintenance.
  • Piping & Repiping: Whether it's a worn-out or damaged stack causing slow drainage or odors, our master plumbers diagnose and replace pipe and plumbing stacks with precision.
  • Water Line Repair: We repair and replace main water lines, restoring reliable pressure and flow to your home.
  • Sump Pump Services (Submersible & Pedestal): In coastal, low-lying Salem neighborhoods, managing groundwater is essential — we install, repair, and maintain sump pumps to prevent basement flooding.
  • Sewer Ejector Pump Services: For homes with lower-level bathrooms or appliances below the sewer line, we install and service sewer ejector pumps to keep everything running reliably.
  • Bathroom & Toilet Plumbing: From running toilets to full bathroom remodels, we handle fixture repairs, replacements, and new installations.
  • Fixture Repair & Replacement: From dripping faucets and noisy shower valves to broken toilets or outdated sinks, we repair and install fixtures so your bathrooms and kitchens function seamlessly.
  • Gas Line Hookup & Repair: We safely install and repair gas lines for appliances, water heaters, and more.
  • Water Quality & Filtration Systems: We install water softeners and filtration systems that improve taste, safety, and protect your plumbing from mineral buildup.

Not sure which service you need? Call (978) 717-0490 and our team will help you find the right fix.

Common Plumbing Problems in Salem, MA

Salem's proximity to the coast means homes here deal with real seasonal swings — hard winter freezes that put unprotected pipes at risk of cracking or bursting, and humid summers that can leave condensation and moisture problems around older plumbing. If your home is one of Salem's many historic properties, you're also contending with aging cast iron or galvanized pipe that was never built for today's water pressure and fixture demands.

The most common calls we get from Salem homeowners: frozen or burst pipes in winter, low water pressure in older homes, slow or backed-up drains, failing water heaters, and sump pumps that can't keep up during heavy rain or nor'easters. Left alone, small issues like these tend to turn into expensive emergencies; a slow leak becomes a mold problem, a struggling sump pump becomes a flooded basement.

Signs it's time to call a plumber:

  • No hot water or inconsistent hot water
  • Low water pressure
  • Slow-draining sinks or tubs
  • Frequent drain clogs or backups
  • Running or gurgling toilet
  • Dripping faucets or leaky pipes
  • Sewage smells inside the home
  • Soggy spots in the yard or a wet basement

Why Choose Townsend Energy for Plumbing in Salem

  • A Legacy of Trust — Serving New England since 1931, with a track record Salem residents have relied on for generations
  • Licensed & Insured Master Plumbers — Every technician is fully trained, licensed, and insured
  • 24/7 Emergency Service — Pipes don't wait for business hours, and neither do we
  • Fully Stocked Trucks — We show up prepared to fix most issues on the first visit
  • Transparent, Honest Pricing — Upfront quotes with no pressure to buy services you don't need
  • Flexible Financing — Options available for larger repairs and installations
  • Backed by Guarantees — Our Performance and Satisfaction Guarantees mean the job isn't done until you're happy with it
  • Extended Warranties — We stand behind our installations with some of the longest warranties in the area, for added peace of mind

Understanding Local Plumbing Codes in Salem

Plumbing work in Salem has to meet specific codes and standards set by local authorities, and that matters even more in a city with as much older housing stock as Salem has. Our licensed master plumbers stay current on Massachusetts state plumbing code and Salem's local requirements, so every repair, replacement, or new installation is done to code — protecting your home, your investment, and your resale value down the road.

How Much Does a Plumber in Salem, MA Cost?

Plumbing costs in Salem vary depending on the scope of the job — a simple faucet repair costs far less than a full repipe or water heater replacement. Age and accessibility of your home's existing plumbing (especially in Salem's older homes) can also affect labor time and materials. Townsend Energy provides clear, upfront quotes before any work begins, so you know exactly what to expect with no hidden fees. Contact us for a free, no-obligation estimate on your Salem plumbing project.

Frequently Asked Questions

What should I look for in a plumber in Salem, MA? 

Look for a licensed, insured plumber with a strong local reputation, transparent pricing, and clear communication. Experience with Salem's older housing stock is a plus, since historic homes often have plumbing quirks that newer construction doesn't. Townsend Energy checks all of these boxes, with decades of experience and guarantees that back up our work.

Why choose Townsend Energy for plumbing in Salem? 

Townsend Energy has served the North Shore, including Salem, for over 90 years. Our licensed master plumbers are available 24/7, our trucks are fully stocked to handle most repairs same-visit, and we back every job with our Performance and Satisfaction Guarantees.

What are the most common plumbing problems in Salem? 

Frozen and burst pipes in winter, low water pressure and aging pipe in historic homes, slow or clogged drains, failing water heaters, and sump pumps overwhelmed during heavy rain are the issues we see most often in Salem.

How fast can you respond to a plumbing emergency in Salem? 

We offer 24/7 emergency plumbing service. Our fully stocked trucks and local technicians mean we can typically respond quickly to urgent issues like burst pipes, major leaks, or sewage backups.

How do I get a plumbing quote in Salem? 

Call (978) 717-0490 or fill out our online contact form. We'll schedule a visit, diagnose the issue, and give you a clear, upfront quote before any work begins.

Why is regular plumbing maintenance important? 

Routine inspections catch small issues — minor leaks, early corrosion, slow clogs — before they turn into costly emergencies. Regular maintenance also extends the life of water heaters, sump pumps, and pipe systems, which matters even more in Salem's older homes where plumbing systems have already put in decades of work.

How do you ensure the quality of your plumbing work in Salem? 

Every job is handled by a licensed, continuously trained master plumber, backed by our Performance and Satisfaction Guarantees and extended warranties on installations. We use quality materials from trusted suppliers and follow Massachusetts state and Salem local plumbing codes on every job.

24/7 Emergency Plumbing in Salem, MA

Don't wait for a small plumbing issue to become a big one. Townsend Energy is available around the clock to help homeowners and businesses throughout Salem and the surrounding North Shore — including Marblehead, Swampscott, Beverly, Peabody, Lynn, and Nahant.

Call (978) 717-0490 or request service online today.

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  • New England Fuel Institute
  • National Propane Gas Association
  • Propane Gas Association of New England
  • National Oilheat Research Alliance
  • North Shore Chamber of Commerce
  • Mema Massachusetts
  • Mema Maine
  • New Hampshire Energy Marketers

Hear From Our Happy Customers

    "I just want to take a moment to thank each and every one of you from the bottom of my heart."

    I just want to take a moment to thank each and every one of you from the bottom of my heart.

    You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!

    I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest!  You all give your heart to Townsend.  It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!

    Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.

    What I want to say is ...Thanks each and every one of you.  That is why it works - you all work together. For all you do each and every day.  it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me.  I want to acknowledge your kindness and  gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you. 

    Shelly B.
    "Great customer service and heating plan knowledge."
    Helped create a customized plan that was best for my family and took the time to explain it all!
    Kelsey S.
    "The model of what professional customer service should look like."
    Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.
    Robert K.
    "Excellent customer care!"
    She was incredibly professional, helpful, and even offered me a better plan for my budget!
    Zoe M.
    "10/10 experience!"
    He didn’t rush through anything and answered every single question that I had (there were lots of them lol)
    Brianna E.
    "Townsend is lucky to have Chris join their team!"
    From the time Townsend had Chris reach out to us- his communication and service was top notch.
    Laurie C.
    "Thanks to everyone working at Townsend this weekend!"
    He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.
    J. Norton
    "I would give them 100 stars if I could."
    If you are looking for the propane service look no further. Any time I need something they came through.
    S.B.

Trusted Services For Residential and Commercial Customers

  • Family-Owned & Operated Since 1931
  • Locally-Owned Business Providing The Personal Touch You Deserve
  • Exceed Customer Expectations - First Time - Every Time!
  • We Stand Behind Our Work With The Townsend Installation Guarantee!
Areas We Serve We Are Ready to Help

Townsend Energy continues to serve homes and businesses throughout Maine, Massachusetts, and New Hampshire. Visit our Areas We Serve page to find out if we service your neighborhood!