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Water Heaters

We know how inconvenient and frustrating it is when you do not have hot water when you need it! We also know that having to wait extended periods of time for hot water can be annoying as well.

Townsend Energy is here to help when you experience a problem with your home's hot water heater. We install, repair and maintain domestic water heater systems for homes and businesses in Northeastern Massachusetts and Southern New Hampshire & Maine.

Water Heater Upgrades & Installation Services

We install one of the best water heater systems available on the market, the Therma-Flow Everhot water heaters. These water heaters are designed to outperform and out-produce all complimentary sized direct fired or indirect storage water heating systems.

The Therma-Flow Everhot water heater product line produces an abundant amount of hot water for your home.

Call us today to schedule a complimentary, in-home assessment and estimate for a new hot water heater installation.

Learn More About Water Heater Installations By Townsend Energy

Townsend Energy is here to help with the installation of a new hot water heater system for your home to ensure your total home comfort. You can count on efficient, friendly and affordable water heater installations by Townsend Energy. Read more.

When Should You Choose a Natural Gas Water Heater?

You should choose a natural gas water heater if your home already has access to natural gas service and you want fast, cost-effective hot water with strong long-term efficiency. Natural gas water heaters are a popular choice for households with moderate to high hot water demand because they heat water more quickly than electric systems and recover faster between uses.

Natural gas water heaters are ideal for families who use hot water throughout the day for showers, laundry, and dishwashing. Because gas burners heat water rapidly, these systems are less likely to run out of hot water during peak usage times. They also tend to have lower operating costs compared to electric water heaters in areas where natural gas prices are favorable.

You may also want to choose a natural gas water heater if you are replacing an older gas unit and want a straightforward upgrade. Modern gas water heaters offer improved efficiency, better insulation, electronic ignition, and enhanced safety features compared to older models. When properly sized and installed, they provide dependable performance and long service life.

Townsend Energy helps homeowners determine the right tank size, efficiency rating, and venting configuration for their specific home. Proper installation is essential to ensure safety, efficiency, and compliance with local codes. If your home has natural gas available and you want reliable hot water with lower energy costs, a natural gas water heater is often the right choice.

When Should You Choose a Propane Water Heater?

You should choose a propane water heater if your home does not have natural gas service but relies on propane for heating or other appliances. Propane water heaters deliver powerful, efficient hot water performance and are well-suited for homes in rural or off-grid areas.

Propane burns hotter than natural gas, allowing these systems to heat water quickly and maintain consistent temperatures during periods of high demand. This makes propane water heaters a strong option for larger households or homes where multiple hot water fixtures may be used at the same time.

A propane water heater is also a good choice if you already have a propane storage tank on your property. Integrating your water heater with your existing propane system can simplify fuel management and improve overall efficiency. Many modern propane water heaters feature high energy efficiency ratings, durable tank construction, and advanced safety controls.

As a full-service fuel provider, Townsend Energy brings specialized expertise to propane water heater installation. Our technicians ensure proper fuel delivery, pressure regulation, venting, and combustion setup so your system operates safely and efficiently. If propane is your primary fuel source, choosing a propane water heater is a reliable and effective solution for consistent hot water.

When Should You Choose an Electric Water Heater?

You should choose an electric water heater if your home does not have access to natural gas or propane, or if you prefer a simple, dependable system with lower upfront installation costs. Electric water heaters are commonly used in homes where electrical service is readily available and hot water demand is moderate.

Electric water heaters are a practical choice for smaller households, apartments, or homes with lower simultaneous hot water usage. Because they do not require combustion or venting, they can be installed in more locations and typically involve fewer installation complexities. This makes them an attractive option for straightforward replacements or new installations.

Modern electric water heaters are more efficient than older models, with improved insulation and precise temperature controls that help reduce energy loss. They also operate quietly and require less maintenance compared to fuel-burning systems.

Townsend Energy helps homeowners select the correct tank size and ensures that electrical connections meet safety and code requirements. Proper sizing is essential to prevent running out of hot water or placing unnecessary strain on your electrical system. If simplicity, reliability, and ease of installation are priorities, an electric water heater may be the right choice for your home.

When Should You Choose a Tankless Water Heater?

You should choose a tankless water heater if you want on-demand hot water, improved energy efficiency, and a more modern home comfort solution. Tankless water heaters heat water only when it is needed, eliminating the standby energy losses associated with traditional tank systems.

Tankless systems are ideal for households with high or fluctuating hot water demand. Because they provide continuous hot water, they are well-suited for homes with multiple bathrooms or families who frequently use hot water at the same time. They are also compact, making them a good choice if space is limited.

Another reason to choose a tankless water heater is long-term efficiency. While the upfront investment can be higher, tankless systems often last longer and can reduce energy usage over time. They are available in both gas and electric models, allowing flexibility based on your home’s fuel source and electrical capacity.

Townsend Energy evaluates your plumbing system, fuel availability, and household usage to determine if a tankless water heater is the right fit. Professional installation is critical, as tankless systems may require upgrades to gas lines, electrical service, or venting. For homeowners seeking efficiency, performance, and modern technology, a tankless water heater is a strong choice.

Contact us today to have all of your water heater questions answered by the experts in the industry. Call (978) 717-0490 or complete the form below.

  • New England Fuel Institute
  • National Propane Gas Association
  • Propane Gas Association of New England
  • National Oilheat Research Alliance
  • North Shore Chamber of Commerce
  • Mema Massachusetts
  • Mema Maine
  • New Hampshire Energy Marketers



Learn More About Water Heater Installations By Townsend Energy

Townsend Energy is here to help with the installation of a new hot water heater system for your home to ensure your total home comfort. You can count on efficient, friendly and affordable water heater installations by Townsend Energy.

Contact us today to have all of your water heater questions answered by the experts in the industry. Call (978) 717-0490 or complete the form below.

Hear From Our Happy Customers

    "I just want to take a moment to thank each and every one of you from the bottom of my heart."

    I just want to take a moment to thank each and every one of you from the bottom of my heart.

    You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!

    I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest!  You all give your heart to Townsend.  It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!

    Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.

    What I want to say is ...Thanks each and every one of you.  That is why it works - you all work together. For all you do each and every day.  it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me.  I want to acknowledge your kindness and  gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you. 

    Shelly B.
    "Great customer service and heating plan knowledge."
    Helped create a customized plan that was best for my family and took the time to explain it all!
    Kelsey S.
    "The model of what professional customer service should look like."
    Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.
    Robert K.
    "Excellent customer care!"
    She was incredibly professional, helpful, and even offered me a better plan for my budget!
    Zoe M.
    "10/10 experience!"
    He didn’t rush through anything and answered every single question that I had (there were lots of them lol)
    Brianna E.
    "Townsend is lucky to have Chris join their team!"
    From the time Townsend had Chris reach out to us- his communication and service was top notch.
    Laurie C.
    "Thanks to everyone working at Townsend this weekend!"
    He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.
    J. Norton
    "I would give them 100 stars if I could."
    If you are looking for the propane service look no further. Any time I need something they came through.
    S.B.

Trusted Services For Residential and Commercial Customers

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  • Excellence

    We take pride in our work and set the bar for the highest standards of performance, professionalism, safety and continuous improvement.

Areas We Serve We Are Ready to Help

Townsend Energy continues to serve homes and businesses throughout Maine, Massachusetts, and New Hampshire. Visit our Areas We Serve page to find out if we service your neighborhood!

Contact Townsend Energy Today!

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27 Cherry St
Danvers, MA 01923
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