Local Reviews
Powered by Nearby NowGreat service
Kris - Newburyport, MA
Brian was knowledgeable about his job and courteous too
Brian M’s Service was excellent!
Anthony - Beverly, MA
Knowledgeable, courteous and efficient tune up service. Brian knew the house and burner and gave a thorough review of his work with possible parts replacement in the future.
Great Service
Rhonda - Danvers, MA
I met with a total of 6 plumbing/heating contractors for replacement of my FHW oil system to gas. Townsend's Specialist was the most detailed in reviewing my current system and determining the best set up and equipment to get provide maximum efficiency. The installation was incredible - clean and neat from start to finish. I love the new system. Separate zones for the bedrooms will save money as well as provide greater comfort. Thank you Townsend!
Great service from Richard
Drew - Salem, NH
First time using Townsend, I called for service and tuneup, Richard showed up on time and did a great job ***** 5 stars all the way
Great Service
Frank - Lynnfield, MA
Brian was punctual, knowledgeable, polite and a great representative of Townsend Energy.
Excellent service provided by Steve!
William - New Boston, NH
Steve is a true professional and provides great service.
Very Professional Company
Juliene - Greenland, NH
After dealing with so many companies that don’t return your calls or show up on time it was so refreshing to work with a very professional company - the team at Townsend was outstanding. They did an amazing job installing my new air handlers, heat pumps and thermostats. I especially appreciate the work they did rewiring my smart thermostats, which was very challenging. They showed up on time, kept me informed and were very respectful of my white carpets. Thanks to Mike and the team. I am moving all my heating and cooling business to Townsend.
Can't beat service
Mike - North Andover, MA
Have been working with Joe for years makes it happen all the time
All systems go!
Jocelyn - West Newbury, MA
Great Service
Frank - Lynnfield, MA
excellent service and quick response
Tremendous, fast service
Richard - Ipswich, MA
Called early morning , rapid response, courteous engagement over phone, arrived quickly , immediate diagnostic eval, identified bad fuel pump, replaced and ran tests, once satisfied system was good talked through entire process. Most outstanding service engagement I have ever had hands down. Can’t recommend Townsend energy highly enough!!!
Excellent service from Brian
Jennifer - Marblehead, MA
Brian found and fixed the problem in minutes and we got our hot water & heating back. Awesome!
Great service!
Terry - Winchester, MA
Quick to schedule for full boiler install!
Gabriel - Bow, NH
Townsend Energy was quick to get us scheduled for a full boiler install and answered all my questions promptly. The installers were very respectful and clean of the area they were working in! Highly suggest this team!
Great service !
Bob - Wakefield, MA
Very professional. Very happy with the service.
Christian - Danvers, MA
thorough, efficient, explains service well, left work area clean, very pleased!!
Susan - Bedford, NH
Very confident in the service!!
Great service
Cynthia - Bedford, NH
I like to request Stephen when I have my furnace tune up every year. He is very professional and courteous.
Great
Rosemarie - Danvers, MA
Excellent job very pleased friendly i request him every year bery thorough
Great service
Anne - Wakefield, MA
Tony is always punctual, courteous and professional. He has excellent knowledge of the oil burner systems. Tony always answers my questions and is very informative. He is the one reason why I contract with Townsend Energy.
Great service
Linda - Salem, MA
You can depend on them , I do trust them to do the job right . When I call I tell them my mom is elderly and needs her heat ASAP , always show up within a couple hours . Great service and very professional .
Professional and efficient!
PATRICK - Medford, MA
Jeff Sartorelli was my contact person for my new oil tank. Jeff is a consummate professional: honest, polite and extremely articulate! The four-man crew who swapped out the oil tanks was also highly professional, efficient and very neat. I would recommend Townsend and their people very enthusiastically! 👏👏👏
Perfect and professional service
Susan - Bedford, NH
Perfect and professional service
Great service and very professional
George - Londonderry, NH
Amazing experience
Great Service with multiple recurring problems
DAVID - Newburyport, MA
It took a number of visits as there were failures at the furnace followed by 2 separate failures of the thermostat. Tony, Harry, Joe, and Dave all made the extra effort to diagnose problems, replace equipment etc. The team also made it very clear that the issue was at the furnace and the thermostat which saved me more than $250 as the initial issue affected the central aircon but the team made it clear it was not an aircon problem but a thermostat/furnace issue. This also made it very clear that having the Service contract on both furnace and aircon is the most economical possible approach, especially as the yearly tune ups are included in the cost. My comment below on pricing is based on the value of the Service contracts and what they deliver.
The first service person was unable to fix the problem - even though he spent hours working on the boiler and “ waiting “ for the water to get hot .
Vicky - Bedford, NH
See above please
Very good job. Excellant worker
Denise - Londonderry, NH
Friendly and knowledgeable
review
Marie - Manchester, NH
Professional, Efficient, and Quality Service!
Erick - Salem, NH
Richie from the Manchester office was great! I recently had a service tune up and the experience was second to none. He was very knowledgeable, professional, and friendly. In the past we have had other companies perform this service and they pale in comparison. Thank you to Richie and Townsend energy for providing a Professional, Efficient, and Quality service!
Outstanding professionalism!
Patrick - Medford, MA
Jeff is a consummate professional in every way. He came to my house and carefully explained the process and options for replacing my oil tank. Jeff is extremely articulate and well spoken, and he represents your company very well!
Great service
Hugh - Winchester, MA
Tony was awesome. Very thorough, knowledgeable and professional. He was also extremely nice.
Great Service! very knowledgeable
Corrie - Danvers, MA
Tony from Townsend Oil was amazing during an emergency call due to an oil leak in our basement! He was able to locate the hole in the tank plug it and contain the spill while walking us through what we will need to do and what to expect in the next few days to get the house cleaned up and the tank replaced.
Good service
Teresa - Beverly, MA
Prompt service
As always, outstanding work!
Patrick - Medford, MA
Tony has been my maintenance guy now for the past three years. I always specifically request him for service. He knows his stuff, he does the job expertly and carefully, and always tells me what he did and why he needed to do it. I have the upmost confidence in Tony! 👍👍👍
Best service
Lisa - Manchester, NH
Excellent service, arrived on time and was very professional and definitely knows his trade.
Timely service
Teresa - Gloucester, MA
Pleasant experience, all questions answered, kind service man.
Great Service and on time
Gerald - Gloucester, MA
Tony was on time, very courteous and knowledgeable.
Always A+ service from tony pep.
Sharon - Danvers, MA
Townsend has been right there for our fuel and service needs.the office when you call has great customer service always friendly and helpful.the serviceman when necessary is knowledgeable and neat .
Annual maintenance, good job Brian
Gary - Marblehead, MA
Brian came on time worked hard and did a fine job. He is efficient and a good worker. Thanks for a job well done.
Efficient and knowledgable
Gregory - Haverhill, MA
Brian M.
Positioned fireplace logs to diagram. Cleaned brick and glass. Lowered gas pressure to minimize impingement on high flame.
Brian M.
Tuned up Burnham boiler heating system. Installed new fuel pump and upgraded ignition system. Flushed tank oil line. Evaluated power venter exhaust system.
Brian M.
Tuned up Pensotti heating system. Purged all zones. Evaluated outdoor setback operations and tested combustion emissions to factory specifications.
Andrew M.
Brian M.
Pulled out Vitodens trap and manifold pipe for inspection. Reseated to secure each part firmly into cylindrical dimples.
Brian M.
Serviced Thermopride Warm Air Furnace with new tune up parts. Inspected direct vent exhaust system and tested combustion emissions to factory specifications.
Brian M.
Accessed fireplace interior to clean pilot burner ignition parts.
Doug E.
Tune up
Brian M.
Serviced Bryant furnace and Lennox fireplace.
Patrice D.
Service review
Brian M.
Tuned up will McLean heating system and evaluated oil pump
Brian M.
Re-chased threads on 5” Carlin Draw assy, to restore heat & hot water. Installed new relief valve onto hot water tank. Troubleshot hot water tank overheating condition with customer. New Tank Aquastat and Burner parts, to be scheduled for replacement. Brian M.
Brian M.
Installed new expansion tank air vents relief valve and main air vent on well McLain heating system
Brian M.
Installed new fuel oil pump, that was intermittently seizing up. Set up to Factory specifications.
Brian M.
Lit standing pilot for living room heat-n-Glo Lpg fireplace, and evaluated pilot burner assembly on master bedroom heat-n-Glo fireplace. Ordering new pilot burner assy .
Patrice D.
REVIEW OF INSTALLATION
Brian M.
Serviced Riello oil burner and fine tuned combustion emissions to factory specifications. Took order to replace all smoke pipe.
Brian M.
Serviced Burnham boiler with new tune up parts for Beckett oil burner.Tested combustion to factory specifications.
Brian M.
Purged out trapped air from highest elevation baseboard. Tested all hydronic operations and confirmed all zones returning hot.
Elizabeth T.
Service call from 10/8/20 with tech Richie M
Elizabeth T.
Service call from 10/8/20 with tech Richie M
Brian M.
Removed Drain pipe from inner pan to clean out. Re-installed and tested water flow.
Brian M.
Completed follow up that was initiated on 10-3-2020. Installed new Fuel oil pump and set to Buderus factory specifications.
Brian M.
Tuned up Williamson hot water heating system with Beckett oil burner.
Michelle D.
It was a pleasure to speak with you today. We are happy that your installation went well. Thank you for being our customer and leaving us a review.
Michelle D.
It was a pleasure to speak with you today. We are pleased to hear the installation went well. Thank you for leaving a review and for being a Townsend Energy customer.
Michelle D.
Hello Sue. If was a pleasure to speak with you today on your mothers behalf. We are very happy the installation went well. Thank you for leaving us a review and for being our customer.
Michelle D.
Hello Jessica. It was a pleasure to speak with you today. We are pleased to hear the installation went well. Thank you for leaving a review and for being a Townsend Energy customer.
Brian M.
Tuned up Weil McLain oil heating system.
Stephen L.
Heating unit Tuneup...
Joe G.
Installing an underground 1000 gallon propane tank and 2 meters and turning on the service.
Brian M.
Tuned up Williamson oil Furnace and Heil Central Air Conditioning Systems.
Brian M.
Tuned up Weil McLain heating system with Carlin oil burner.
Doug E.
Service call
Brian M.
Tuned up Weil McLain oil heating system.
Brian M.
Serviced Weil McLain boiler with new tune up parts and evaluated boiler water leak. Discussed issue with customer. Submitted info to installation Dept.
Brian M.
Serviced Beckett oil burner on Miller furnace. Developing solution to add De-aireator Tiger Loop. Engineering Dept will call with information.
Brian M.
Serviced Buderus oil Burner and tested combustion.
Brian M.
Installed new Expansion tank, relief valve and air vent onto Weil McLain heating system.
Brian M.
Jeff , at Townsend Energy, oil tank division will call soon to go over installing new tank. Brian M.
Brian M.
Serviced Thermopride warm air furnace with new oil pump and connection parts. Tested emission combustion to factory specs
Brian M.
Serviced Buderus boiler and Riello oil burner with new parts.
Brian M.
Installed new Safety Valve firematic wheels on three valves.
Brian M.
Tuned up Weil McLain Ultra boiler with Riello burner. Installed new oil pump, tested combustion to factory specifications
Tony P.
Oil burner maintenance