Local Reviews
Powered by Nearby NowFriendly & efficient
Jennifer - Boxford, MA
Great service. Allan was friendly and efficient while taking time to explain if I had any questions
Very thorough and helpful
Arnold - North Andover, MA
Great service and very informative and patient explaining everything to us. Answered our many, many questions and was very nice!
Great Service
Patricia - Wakefield, MA
Doug was great!
John H. - Ipswich, MA
Doug was faced with a multitude of problems this morning. The filter was locked on, the flame was shooting sideways, the pump went out, etc. He stuck with it though and got it running well again. I called at 6:30 this morning and Doug was at the house at 8:00. That's great response time to a long time customer/customer for life! The reason I gave the cost an average is I haven't seen the bill yet 🙂
Great
Lucille - Gloucester, MA
He was very proffessional, pleasant, and did a thorough job
Brian is a great tech
Andrew - Topsfield, MA
Brian showed up right when he said he would. He was great at explaining what the problem was with the hot water heater. He diagnosed the problem right away. He was also very likable and made me feel like the problem would be solved. He came back the very next day with the correct part and it was all fixed.
Great service
Yara - Manchester-by-the-Sea, MA
Great service. Very attentive.
robert - Winchester, MA
Judy was great to work with.
Great
Patricia - Dover, NH
Amazing group of profession and efficient individuals.
Yearly Service for my Viessmann forced hot water boiler.
Jim Mora - Newbury, MA
I have been a Townsend customer for many years. First An installation with an oil forced hot water system and more recently a conversion to a propane forced hot water system by Vissemann. The service and the communication with Townsend has been outstanding. My last yearly service was done by Dave one of the technicians that specialize in Viessemann. Besides the routine service Dave checked off there was any outstanding service open issues from the factory. He also took the time to explain what was done during his service visit.
Great Service
Thomas - Hamilton, MA
Our boiler stopped working and Brian was out to the house within an hour of me calling. Fixed our issue very quickly and also pointed out other items that we would need to have serviced.
Great
Wayne - Manchester-by-the-Sea, MA
Super customer service and extremely knowledgeable. Townsend Energy can feel comfortable that he represents the company very well!
Great
Carole - Burlington, MA
Every helpful!! Took care of my questions and I'm all set now!! Thank you!!!
Very professional and experienced technician
Lynn - Gloucester, MA
Very courteous technician
Great
Laura - Winchester, MA
Great service, very knowledgeable and helpful
Shawn - Milton, NH
Peter was a pleasure to have do my inspection 👍🏻
Excellent service
Lisa - North Reading, MA
Review of Matt & Lee’s service
Murphy - Newbury, MA
Thanks to Matt & Lee for completing the burner installation in one day. Friendly, knowledgeable and thorough! (Regarding rating item#2, I’m not providing a rating for the pricing, but couldn’t opt out. I have no relevant pricing comparisons to judge.)
Awesome winter oil burner service
Gene - Reading, MA
Allen, very professional, clean, efficient, customer friendly answered all of my questions. Will definitely request that he performs our heating system needs.
Good guys
Jeff - Stratham, NH
Great service. Genuinely nice people
Great service
Scott - Groveland, MA
Nick was great. On time. Worked with issues. My only comment for improvement would be to know ahead of time, at least by the day before the time service person would arrive. I do not like not knowing when. I was not even guaranteed a time frame for appointment when I made it.
Great Service
Gregory - Danvers, MA
Vinny was great. He was very neat and answered all of the questions we had about our furnace and adding central air to our system.
Efficient, reliable and courteous
Wendy - Rockport, MA
I have depended upon Townsend for years and always found them to take excellent care of my heating needs. Service is prompt and thorough, communication is timely and technicians helpful and pleasant to deal with.
Great Service!
Debra - Methuen, MA
Brian came and troubleshooted the problem and got the heat back running in no time at all! Very knowledgeable and professional.
Very happy!
Martin - Wakefield, MA
Vinny was the best!!! I appreciate Vinny’s expertise. He really took the time to explain everything and made me feel like I understand my systems. I felt he was so sincere and I am very happy he came by to help us. Thanks, Vinny!!
Great, Friendly and informative!
Mariana - Saugus, MA
Mike was great at answering all questions throughly while providing friendly service.
Furnace cleaning
Gloria - Georgetown, MA
Very happy with service done on furnace! Good job
Friendly, courteous
Anne - Wakefield, MA
He checked my issue, fixed it and went over and above what I asked by checking all my radiators and adjusting them
Great service
Elizabeth - Georgetown, MA
Great service
Ryan - Manchester-by-the-Sea, MA
Vinny was the best! Not only did he get our efficiency up from 78% to 83% he took the time to patiently explain how and why to my 6 year old. Classy guy and top of the line service!
Consistently great service
David - Beverly, MA
Vinny completed the maintenance quickly and effectively and left everything tidier than he found it. He took the time to walk me through what was done and how it’s performing.
Impressive service!
Jon - Marblehead, MA
Vinny is fantastic- super knowledgeable, friendly and takes the time to explain everything-makes me happy to be doing business with Townsend
Fantastic service!
Lawrence - Middleton, MA
Chris serviced my boiler today. He was efficient, friendly, and knowledgeable about the boiler. He offered useful advice about how to keep the boiler in top shape.
Brian
Jessica - Beverly, MA
Excellent, highly competent service!
Patrick - Medford, MA
Brian did an excellent job fixing my furnace! He explained what he was doing as he did it. He is clearly a seasoned professional! 👍
Pete was very courteous and efficient
Bob - Wells, ME
Excellent service
Gene - Lynnfield, MA
Recently had Brian out for a service call (no heat). Brian was very thorough and neat. He was very good about explaining what he did and what parts were replaced to solve our problem.
Remove old propane tank
Carol - Portsmouth, NH
They are willing to work and find the. solutions on site and turn a difficult task into a piece of cake.
Did a great job.
Walter - Danvers, MA
He was here in a half hour of me calling.
Wonderful service
Alicia - Peabody, MA
Chris arrived early in the estimated timeframe and explained what needed to be serviced.
Allan U.
Performing annual maintenance tuneup on Weil McLain oil heat system
Doug E.
Tune up
Brian T.
Customer has no heat and just agreed to replacing His bouler
Vinny R.
Annual tunning
Mike C.
Install new tanks and line
Dane E.
Servicing oil heat system
Dane E.
Servicing oil heat system
Vinny R.
Annual tunning
Brian M.
Delivered 10 gal of heating oil and Re-started burner. Re-tested exhaust emissions. Ordering heating oil to fill tank Saturday .
Brian M.
Tested condensate water pump for proper operation and to determine where water puddle around furnace originated.
Brian M.
Installed new Honeywell Remote Control to operate radiant Zone.
Brian M.
Reviewed Kick-space heater internal operation as when It should turn on, when the zone thermostat is calling for heat, and , will activate when internal sensor reaches set point to prevent cold air from blowing.
Vinny R.
Annual tunning
Doug E.
Service call
Allan U.
Servicing oil heat equipment
Allan U.
Servicing oil heat steam system
Allan U.
Performing annual maintenance tuneup on oil heat steam system
Brian T.
Helping with Rebates for Energy Kinetics Resolute 90
Doug E.
Service call
Vinny R.
Annual tunning
Patrice D.
Installation and customer service
Vinny R.
Annual tunning
Doug E.
Service call
Brian M.
Serviced Burnham hot water Heating System with new tune up parts.
Brian M.
Serviced Carlin oil burner with new oil tune up parts on Weil McLain hot water Heating System .
Doug E.
Service call
Brian M.
Installed new hot water sensing thermostat onto Weil McLain Hot water tank. A call from Sevice Department will be made regarding if there is warrantee on this product and how much cost if not under warranty
Brian M.
Tuned up Thermo pride oil warm air furnace
Allan U.
Performing annual maintenance tuneup on oil heat steam system
Doug E.
Service call
Sarah .
JUDY R.
HI Robert! Thank you for taking the time to speak with me today, please let me know if you have any questions!
Allan U.
Servicing oil heat equipment
Dick L.
A/B WGO-3 hot water boiler. With 3 zones w/ 3- wire zone valves.
Peter W.
Install
Vinny R.
Annual tunning
Doug E.
Service call
Allan U.
Performing annual maintenance tuneup on Buderus/Riello oil heat equipment
Peter W.
Install
Doug E.
Service call
Allan U.
Performing annual maintenance tuneup on oil heat equipment
Mike C.
Relabel tanks
Brian M.
Serviced oil burner with new oil tune up parts for Weil McLain hot water Heating System.
Brian M.
Purged all zones on Buderus hot water Heating System.
Brian M.
Evaluated loss of hot water production on Weil McLain indirect hot water tank. Summiting for new temperature control .