Local Reviews
Excellent service.
JanetSmith - Swampscott, MA
Great Service
GENE - Exeter, NH
Prompt, through, friendly service on my home heating needs.
Emergency Boiler and Tank Repair
RyanJarvis - Georgetown, MA
Awesome job. Timely. Personable. Professional. Give him a raise. Seriously.
service men were professional
William - Ipswich, MA
Great Service
George - Newburyport, MA
Always great customer service. Follow up and follow through to insure the customer satisfaction
Air conditioner replacement.
Deanna - Farmington, NH
Most definitely satisfied with the whole process.
Good job
Noel - Gloucester, MA
Awesome installation team!
A gratifyingly professional oil-tank replacement
Robert - Beverly, MA
Townsend Energy's price was not the lowest we were offered, but overall the replacement of our superannuated oil tank was as painless as anyone could hope for. The situation was intelligently surveyed, we quickly got a clear quote giving us three alternatives, and the work was scheduled very soon after our deposit was received. The actual replacement was done with almost startling speed and efficiency -- just two or three hours after the contractors arrived,we had a new tank up and running.
Prompt service
Catherine - Reading, MA
The technician called us shortly after I'd called Townsend. He got to our house soon after and figured out the problem and dealt with it. He was prompt and efficient.
Wonderful service.
Patricia - Wakefield, MA
The men that came on an emergency basis were extremely knowledgeable.
Happy
Charles - Clinton, MA
Install went well…had issues after install, everyone work to get them corrected as soon as possible. Very happy with company and customer service
Great Company
Cindy - Lexington, MA
Townsend services my heat, air conditioning, whole house generator and air filtration system. They also deliver our oil. Always excellent prompt service. Available for emergencies and regular maintenance. Great company. The technicians are knowledgeable and friendly.
Great service & Timely installation
Ed - Wilmington, MA
Installation team courteous, did a neat install and knowledgeable. Serviceman that came out for a minor issue gave us helpful information about the system.
Great service
Denise - Reading, MA
The Townsend energy service person was here the day that we asked them to come and gave us an estimate and describe what we needed and returned the next day with the product and installed it. And we have had no problems at all since.
Fast and friendly service!
Brad - Hampton, NH
Townsend replaced my water heater quickly and professionally.
Great service
George - Newburyport, MA
Great customer service with follow up and follow through. Been a customer for years. Never had a bad experience
Great service. Fast service. Professional and polite people. Neat and clean work.
Edward - Groveland, MA
Careful and thorough service
Diane - Stoneham, MA
Brian carefully assessed the issues we were having and was able to fix and test the repair in a timely manner but without rushing through. He kept me informed of what he was doing and how things worked. I really appreciated his careful work and his pleasant and polite demeanor.
Brian was outstanding!!!
AmyGaffney - Tewksbury, MA
My Navien boiler was leaking water when I got home from vacation and I was panicking. I called townshend energy as I have my service contract with them and they sent Brian out to help. I can’t say enough great things about him. He was very calming and polite and explained everything to me. My families safety was his primary concern. He solved the problem quickly and explained everything! I would highly recommend him to anyone!! Thank you Brian!
Great work
Art - Winchester, MA
I’ve never had a team work this hard to get the job done!!!
Owner
Judson - South Hampton, NH
Satisfied Thanks
Replaced furnace
Arthur - Goffstown, NH
It was great! Brad was my installer. He was very professional and explained as he went if I had a question about anything! Would definitely recommend using Townsend Energy to anyone!
Excellent Service
Peter - Georgetown, MA
We are grateful for the knowledge and the expertise of Mike--and Townsend in general-- and want to say "thanks" for their assistance this morning.
Townsend service
Deborah - Danvers, MA
Wonderful. Men were professional and cleaned up.
Easy project
Amy - Boxford, MA
The oil tank replacement went very smoothly and the technicians were great!
Furnace maintenance
KathleenMurphy - Salem, MA
Brian was thorough and took time to explain the various components of the furnace. He takes his job seriously and I appreciate that the furnace will run more efficiently.
Great service!
Vicki - Somersworth, NH
Unbelievable service!
Helen - Ipswich, MA
I neglected to tell Townsend that we converted our home back into a two family. Around nine o'clock in the evening we realized we were out of propane. I called to leave a message and couldn't believe what happened next - a live voice at the other end of the phone. I called back in the morning to change our automatic delivery schedule and heard the good news that our propane would be delivered before 10 a.m. and it was. Thank you Townsend employees!
New system installation
Anna - Derry, NH
It was time for a new system. We got a few quotes. Townsend was by far the most competitive. We had been with them for a while for our oil supply and the maintenance and repair services. We always found every one of their people to be extremely professional. It was the same with the installation. They showed up as scheduled. The old system was removed and the new one installed. The install team was highly qualified and very polite. All of our questions were answered completely. We would recommend Townsend for any and all services related to burners and furnaces! We were extremely happy!
Oil Tank Installation
William - Woburn, MA
Home heating oil tank replacement
William - Manchester, NH
Great service experience, scheduled promptly, crew arrived on time as scheduled, in and out in 3 hours, nice and clean, our cellar has low ceiling, but no issues in this install.
Very good service
Robert - Topsfield, MA
Roth tank installation, timely scheduling, arrived on time, completed on time, neat job, no mess.
Stand by their word, great service
Carolyn - Bedford, NH
Everyone that worked here listened and answered all my questions. Did a great job with our new furnace. Love our new splits!
Awesome Service
Tarena - Dover, NH
I needed a new furnace and researched providers in my area! Some didn’t call back! Townsend did very nice service had someone out within days for quote totally reasonable!!! Installed within a week all in one day! Service team knew what they were doing and educated me on overall unit! Great service and quantity!! I even recommended them to a friend who also needed a new furnace!!Thanks so much!!
Great Service
Joseph - Beverly, MA
The crew were very professional, they seem to work well with each other and they were very neat and cleaned up well
Great service!
Thomas - Amherst, NH
We lost our hot water tank on Sunday evening and by Tuesday evening we had the new one in place and working perfectly. The sales team was very quick in getting us a price, the service team got us scheduled, and the installation team was efficient thorough and left the place spotless.
New furnace and water heater
Kenneth - Ipswich, MA
Great job on removing old system and installing new. Job completed in one day and it has worked flawlessly. Also, great job on follow up to see how everything is going.
Professional, through and courteous service
Natalie - Belmont, MA
Greg, the service tech was so conscientious when he responded to a service call of concern regarding our oil equipment. He listened to our concerns and diligently took care of the issue in a very professional manner. I must add, the respect that I have encountered any time I reach out to Townsend Energy is so appreciated. We are happy and more than satisfied with the product and service Townsend Energy provides. Happy we chose them for our fuel needs!
Fabulous service repair by a knowledgeable, friendly gentleman.
Judy - Newburyport, MA
Chris G. Was the repairman who came to our house after we had to shut the furnace off due to excessive noise and smelling of heat. He took the time to really listen to all of my concerns and observations. He resolved the issue and worked above and beyond to repair our furnace issues. We have a service contract, so I cannot rate the pricing question.
Great Service
Sandra - Barrington, NH
Beth went above and beyond in regards to a situation I discussed with her. I didn’t expect her to dig into it further, nor did I ask, but she did this on her own. She saved me some money and I can’t be any happier with her and Townsend Energy! Thank you!
Brian M.
Serviced Pensotti / Riello oil heating system with cleaning and new tune up parts. Combustion and efficiency tested to manufacture specifications.

Andrew M.
ATU

Andrew M.
ATU
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Brian M.
Tuned up oil Heat , Carrier Central AC, and Fujitsu 1st flloor AC , and over garage Fujitsu AC .
Brian M.
Pumped out Hot Water tank, and Townsend Energy will contact you Monday morning with schedule to replace tank.
Brian M.
Serviced oil burner with carbon clean up, parts, and electrode adjustment. Combustion emissions tested to factory specifications.
Brian M.
Serviced oil heating system with new tune up parts and flushed LWCO. Combustion tested to factory specifications. Inspected new oil tank.
Alicia M.
Brian M.
Replaced Capacitor for inside AC blower motor. Tested R22 and coil inspection.
Brian M.
Tuned up Central AC system with cleaning. Temperatures and pressures tested to factory specifications.
Brian M.
Tuned up Trane Central AC system with cleaning . Temperature and pressures tested to factory specifications.
Brian M.
Installed new oil valve safety wheel and serviced oil tank filter.
Brian M.
Evaluated ignition system safety circuit. Installed new Cadd Cell eye, flame sensor assembly.
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!

Andrew M.
Beth R.
Beth R.
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Brian M.
Serviced AC condenser with new Starting Capacitor. Refrigerant levels after 15 min warm up tested to manufacture specifications.
Beth R.
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Michelle D.
It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!
Beth R.
service technician Dane
Beth R.
Brian Mutascio service
Brian M.
Tuned up Carrier Infinity Central AC with new high efficiency filter and cleaning. Tested and Adjusted refrigerant pressure specifications to factory settings.