Local Reviews

Townsend Energy Rated 4.9 out of 5 stars based on 1620 customer reviews

Map of Gloucester, MA

Competitive prices and great service




Review of Townsend Energy

Townsend had offered the best price in high end equipment and installation. The installation contractor was great!


Map of Waltham, MA

Great experience




Review of Townsend Energy

I always fell bad for the repair individual because we have a crawl space. He worked so hard for us and had a rapid response


Map of Newburyport, MA

Great service




Review of Townsend Energy

Brian was knowledgeable about his job and courteous too


Map of Beverly, MA

Brian M’s Service was excellent!




Review of Townsend Energy

Knowledgeable, courteous and efficient tune up service. Brian knew the house and burner and gave a thorough review of his work with possible parts replacement in the future.


Map of Danvers, MA

Great Service




Review of Townsend Energy

I met with a total of 6 plumbing/heating contractors for replacement of my FHW oil system to gas. Townsend's Specialist was the most detailed in reviewing my current system and determining the best set up and equipment to get provide maximum efficiency. The installation was incredible - clean and neat from start to finish. I love the new system. Separate zones for the bedrooms will save money as well as provide greater comfort. Thank you Townsend!


Map of Salem, NH

Great service from Richard




Review of Townsend Energy

First time using Townsend, I called for service and tuneup, Richard showed up on time and did a great job ***** 5 stars all the way


Map of Lynnfield, MA

Great Service




Review of Townsend Energy

Brian was punctual, knowledgeable, polite and a great representative of Townsend Energy.


Map of New Boston, NH

Excellent service provided by Steve!




Review of Townsend Energy

Steve is a true professional and provides great service.


Map of Greenland, NH

Very Professional Company




Review of Townsend Energy

After dealing with so many companies that don’t return your calls or show up on time it was so refreshing to work with a very professional company - the team at Townsend was outstanding. They did an amazing job installing my new air handlers, heat pumps and thermostats. I especially appreciate the work they did rewiring my smart thermostats, which was very challenging. They showed up on time, kept me informed and were very respectful of my white carpets. Thanks to Mike and the team. I am moving all my heating and cooling business to Townsend.


Map of North Andover, MA

Can't beat service




Review of Townsend Energy

Have been working with Joe for years makes it happen all the time


All systems go!




Review of Townsend Energy


Great Service




Review of Townsend Energy

excellent service and quick response


Tremendous, fast service




Review of Townsend Energy

Called early morning , rapid response, courteous engagement over phone, arrived quickly , immediate diagnostic eval, identified bad fuel pump, replaced and ran tests, once satisfied system was good talked through entire process. Most outstanding service engagement I have ever had hands down. Can’t recommend Townsend energy highly enough!!!


Excellent service from Brian




Review of Townsend Energy

Brian found and fixed the problem in minutes and we got our hot water & heating back. Awesome!


Great service!




Review of Townsend Energy


Quick to schedule for full boiler install!




Review of Townsend Energy

Townsend Energy was quick to get us scheduled for a full boiler install and answered all my questions promptly. The installers were very respectful and clean of the area they were working in! Highly suggest this team!


Great service !




Review of Townsend Energy


Very professional. Very happy with the service.




Review of Townsend Energy


thorough, efficient, explains service well, left work area clean, very pleased!!




Review of Townsend Energy

Very confident in the service!!


Great service




Review of Townsend Energy

I like to request Stephen when I have my furnace tune up every year. He is very professional and courteous.


Great




Review of Townsend Energy

Excellent job very pleased friendly i request him every year bery thorough


Great service




Review of Townsend Energy

Tony is always punctual, courteous and professional. He has excellent knowledge of the oil burner systems. Tony always answers my questions and is very informative. He is the one reason why I contract with Townsend Energy.


Great service




Review of Townsend Energy

You can depend on them , I do trust them to do the job right . When I call I tell them my mom is elderly and needs her heat ASAP , always show up within a couple hours . Great service and very professional .


Professional and efficient!




Review of Townsend Energy

Jeff Sartorelli was my contact person for my new oil tank. Jeff is a consummate professional: honest, polite and extremely articulate! The four-man crew who swapped out the oil tanks was also highly professional, efficient and very neat. I would recommend Townsend and their people very enthusiastically! 👏👏👏


Perfect and professional service




Review of Townsend Energy

Perfect and professional service


Great service and very professional




Review of Townsend Energy

Amazing experience


Great Service with multiple recurring problems




Review of Townsend Energy

It took a number of visits as there were failures at the furnace followed by 2 separate failures of the thermostat. Tony, Harry, Joe, and Dave all made the extra effort to diagnose problems, replace equipment etc. The team also made it very clear that the issue was at the furnace and the thermostat which saved me more than $250 as the initial issue affected the central aircon but the team made it clear it was not an aircon problem but a thermostat/furnace issue. This also made it very clear that having the Service contract on both furnace and aircon is the most economical possible approach, especially as the yearly tune ups are included in the cost. My comment below on pricing is based on the value of the Service contracts and what they deliver.


The first service person was unable to fix the problem - even though he spent hours working on the boiler and “ waiting “ for the water to get hot .




Review of Townsend Energy

See above please


Very good job. Excellant worker




Review of Townsend Energy

Friendly and knowledgeable


review




Review of Townsend Energy


Professional, Efficient, and Quality Service!




Review of Townsend Energy

Richie from the Manchester office was great! I recently had a service tune up and the experience was second to none. He was very knowledgeable, professional, and friendly. In the past we have had other companies perform this service and they pale in comparison. Thank you to Richie and Townsend energy for providing a Professional, Efficient, and Quality service!


Outstanding professionalism!




Review of Townsend Energy

Jeff is a consummate professional in every way. He came to my house and carefully explained the process and options for replacing my oil tank. Jeff is extremely articulate and well spoken, and he represents your company very well!


Great service




Review of Townsend Energy

Tony was awesome. Very thorough, knowledgeable and professional. He was also extremely nice.


Great Service! very knowledgeable




Review of Townsend Energy

Tony from Townsend Oil was amazing during an emergency call due to an oil leak in our basement! He was able to locate the hole in the tank plug it and contain the spill while walking us through what we will need to do and what to expect in the next few days to get the house cleaned up and the tank replaced.


Good service




Review of Townsend Energy

Prompt service


As always, outstanding work!




Review of Townsend Energy

Tony has been my maintenance guy now for the past three years. I always specifically request him for service. He knows his stuff, he does the job expertly and carefully, and always tells me what he did and why he needed to do it. I have the upmost confidence in Tony! 👍👍👍


Best service




Review of Townsend Energy

Excellent service, arrived on time and was very professional and definitely knows his trade.


Timely service




Review of Townsend Energy

Pleasant experience, all questions answered, kind service man.


Great Service and on time




Review of Townsend Energy

Tony was on time, very courteous and knowledgeable.


Always A+ service from tony pep.




Review of Townsend Energy

Townsend has been right there for our fuel and service needs.the office when you call has great customer service always friendly and helpful.the serviceman when necessary is knowledgeable and neat .


Brian M.

Brian M.

Purged trapped air from oil safety valve and tested cadd cell flame sensor reading.

Near Lambert Ave, Lynn, MA 01902
Brian M.

Brian M.

Installed new digital ignition control and eye flame sensor, on Beckett oil burner

Near Brown St, Beverly, MA 01915
Brian M.

Brian M.

Installed new Fuel pump and burner motor onto Axeman Anderson hot water Heating System. Adjusted combustion emissions to factory specs.

Near School St, Boxford, MA 01921
Michelle D.

Michelle D.

It was a pleasure to speak with you today. I am pleased all went well with your installation. In advance, thank you for leaving us a review and most importantly, for being our customer.

Near Tamar Dr, Medford, MA 02155
Michelle D.

Michelle D.

It was a pleasure to speak with you today. I am pleased all went well with your installation. In advance, thank you for leaving us a review and most importantly, for being our customer.

Near Seneca St, Rochester, NH 03867
Michelle D.

Michelle D.

It was a pleasure to speak with you today. I am pleased all went well with your installation. In advance, thank you for leaving us a review and most importantly, for being our customer.

Near Seminole Ave, Waltham, MA 02451
Michelle D.

Michelle D.

It was a pleasure to speak with you today. I am pleased all went well with your installation. In advance, thank you for leaving us a review and most importantly, for being our customer.

Near Lawrence Mountain Rd, Gloucester, MA 01930
Michelle D.

Michelle D.

It was a pleasure to speak with you today. I am pleased all went well with your installation. In advance, thank you for leaving us a review and most importantly, for being our customer.

Near Newbury, MA 01951
Michelle D.

Michelle D.

It was a pleasure to speak with you today. I am pleased all went well with your installation. In advance, thank you for leaving us a review and most importantly, for being our customer.

Near Holly Ln, Beverly, MA 01915
Michelle D.

Michelle D.

It was a pleasure to speak with you today. I am pleased all went well with your installation. In advance, thank you for leaving us a review and most importantly, for being our customer.

Near New Balch St, Beverly, MA 01915
JUDY R.

JUDY R.

Hi Kevin! Thank you so much for your time! Your account is all set and set up, please reach out to me directly with any questions! Have a great day! Judy

Near Beverly, MA
Brian M.

Brian M.

Positioned fireplace logs to diagram. Cleaned brick and glass. Lowered gas pressure to minimize impingement on high flame.

Near Main St, Boxford, MA 01921
Brian M.

Brian M.

Tuned up Burnham boiler heating system. Installed new fuel pump and upgraded ignition system. Flushed tank oil line. Evaluated power venter exhaust system.

Near Mystic St, Arlington, MA 02474
Brian M.

Brian M.

Tuned up Pensotti heating system. Purged all zones. Evaluated outdoor setback operations and tested combustion emissions to factory specifications.

Near Beacon St, Arlington, MA 02474
Andrew M.

Andrew M.

Near Enfield St, Enfield, CT 06082
Brian M.

Brian M.

Pulled out Vitodens trap and manifold pipe for inspection. Reseated to secure each part firmly into cylindrical dimples.

Near Merrow Rd, Lynnfield, MA 01940
Brian M.

Brian M.

Serviced Thermopride Warm Air Furnace with new tune up parts. Inspected direct vent exhaust system and tested combustion emissions to factory specifications.

Near Main St, Topsfield, MA 01983
Brian M.

Brian M.

Accessed fireplace interior to clean pilot burner ignition parts.

Near Bubier Rd, Marblehead, MA 01945
Doug  E.

Doug E.

Tune up

Near Central Ave, Haverhill, MA 01835
Brian M.

Brian M.

Serviced Bryant furnace and Lennox fireplace.

Near Louise St, Newburyport, MA 01950
Patrice D.

Patrice D.

Service review

Near Prospect St, West Newbury, MA 01985
Brian M.

Brian M.

Tuned up will McLean heating system and evaluated oil pump

Near Laurel St, Beverly, MA 01915
Brian M.

Brian M.

Re-chased threads on 5” Carlin Draw assy, to restore heat & hot water. Installed new relief valve onto hot water tank. Troubleshot hot water tank overheating condition with customer. New Tank Aquastat and Burner parts, to be scheduled for replacement. Brian M.

Near Cherry St, Danvers, MA 01923
Brian M.

Brian M.

Installed new expansion tank air vents relief valve and main air vent on well McLain heating system

Near Pickering St, Danvers, MA 01923
Brian M.

Brian M.

Installed new fuel oil pump, that was intermittently seizing up. Set up to Factory specifications.

Near Perkins Row, Topsfield, MA 01983
Brian M.

Brian M.

Lit standing pilot for living room heat-n-Glo Lpg fireplace, and evaluated pilot burner assembly on master bedroom heat-n-Glo fireplace. Ordering new pilot burner assy .

Near Plum Island Blvd, Newbury, MA 01951
Patrice D.

Patrice D.

REVIEW OF INSTALLATION

Near Anderson Dr, Boxford, MA 01921
Brian M.

Brian M.

Serviced Riello oil burner and fine tuned combustion emissions to factory specifications. Took order to replace all smoke pipe.

Near Sherburne Rd, Lexington, MA 02421
Brian M.

Brian M.

Serviced Burnham boiler with new tune up parts for Beckett oil burner.Tested combustion to factory specifications.

Near Bradford Rd, Burlington, MA 01803
Brian M.

Brian M.

Purged out trapped air from highest elevation baseboard. Tested all hydronic operations and confirmed all zones returning hot.

Near Johnson Rd, Winchester, MA 01890
Elizabeth T.

Elizabeth T.

Service call from 10/8/20 with tech Richie M

Near Garrison Rd, Salem, NH 03079
Elizabeth T.

Elizabeth T.

Service call from 10/8/20 with tech Richie M

Near Garrison Rd, Salem, NH 03079
Brian M.

Brian M.

Removed Drain pipe from inner pan to clean out. Re-installed and tested water flow.

Near Marble St, Stoneham, MA 02180
Brian M.

Brian M.

Completed follow up that was initiated on 10-3-2020. Installed new Fuel oil pump and set to Buderus factory specifications.

Near Westover Dr, Lynnfield, MA 01940
Brian M.

Brian M.

Tuned up Williamson hot water heating system with Beckett oil burner.

Near Essex Ave, Gloucester, MA 01930
Michelle D.

Michelle D.

It was a pleasure to speak with you today. We are happy that your installation went well. Thank you for being our customer and leaving us a review.

Near Spruce St, Rollinsford, NH 03869
Michelle D.

Michelle D.

It was a pleasure to speak with you today. We are pleased to hear the installation went well. Thank you for leaving a review and for being a Townsend Energy customer.

Near Charles Rd, Winchester, MA 01890
Michelle D.

Michelle D.

Hello Sue. If was a pleasure to speak with you today on your mothers behalf. We are very happy the installation went well. Thank you for leaving us a review and for being our customer.

Near Prospect St, Manchester, NH 03104
Michelle D.

Michelle D.

Hello Jessica. It was a pleasure to speak with you today. We are pleased to hear the installation went well. Thank you for leaving a review and for being a Townsend Energy customer.

Near Briar Rd, Windham, NH 03087
Brian M.

Brian M.

Tuned up Weil McLain oil heating system.

Near Essex Ave, Gloucester, MA 01930
 Stephen  L.

Stephen L.

Heating unit Tuneup...

Near Christie Rd, New Boston, NH 03070
Joe G.

Joe G.

Installing an underground 1000 gallon propane tank and 2 meters and turning on the service.

Near Chestnut St, North Andover, MA 01845
Brian M.

Brian M.

Tuned up Williamson oil Furnace and Heil Central Air Conditioning Systems.

Near Main St, West Newbury, MA 01985
Brian M.

Brian M.

Tuned up Weil McLain heating system with Carlin oil burner.

Near Linda Rd, Wilmington, MA 01887
Doug  E.

Doug E.

Service call

Near Highland Ave, Winchester, MA 01890