Local Reviews

Townsend Energy Rated 4.9 out of 5 stars based on 1108 customer reviews

Map of Andover, MA

Great guy, really knowledgeable. Gets it right the first time every time.




Review of Townsend Energy

See above.


Map of Beverly, MA

Perfect




Review of Townsend Energy

Brian diagnosed the fault in about ten seconds, then helped me to understand the fault and the system as a whole. He fixed it quickly and cleanly and is a consummate professional.


Map of Hamilton, MA

Generator




Review of Townsend Energy


Map of Hamilton, MA

Generator




Review of Townsend Energy


Map of Stoneham, MA

Great service




Review of Townsend Energy

Tony is very thorough/proficient.


Map of Wenham, MA

Allan was so helpful! Wonderful service!!




Review of Townsend Energy

I called in the middle of a stormy day, when many people (including me) were without power, to have my generator looked at. I expected to wait a while, but in just a few hours my generator was up and running again. Allan was helpful, told me what I should look for in the future, and had my problem fixed quickly. I would definitely recommend Townsend, especially because of Allan!


Map of Ipswich, MA

Great customer service!




Review of Townsend Energy

Tony was awesome and very thorough for my annual tune up! Exceptional!


Map of Gloucester, MA

Great service




Review of Townsend Energy


Map of Reading, MA

Friendly and helpful




Review of Townsend Energy

Tony called 10 minutes before arriving and arrived during the appointment window. He was friendly and knowledgeable about my system. Although he had to deliver the bad news that I needed a new tank, he talked me through the process and set up to have someone call me about it.


Map of Wakefield, MA

Great service and on time




Review of Townsend Energy

Came on time and was very polite and left cellar spotless


Review




Review of Townsend Energy

Townsend's service person did a super job, gave good advice AND was extremely personable 🙂 BTW, when you create a survey you need a "does not apply" (NA) option - see "cost" question. Brenda


Always there when I need them




Review of Townsend Energy

I have been with this Company (formerly Federal Heating) since 2000. They have always been there when we have needed them.


Great service . Very friendly.




Review of Townsend Energy

Brian did a very thorough excellent job and is a first class tech! What I’m not happy with is that when I made the appointment 3 months ago I said make sure you have the correct humidifier pad! I was assured by Staff in recent conversations that it was all set? Is the pad here at time of service? Nope! Why? Now It finds out that the pad is on order? Sloppy .. .. Brian took the time to disassemble and came to the conclusion that the pad is somewhat defective. It disintegrates into tiny particles over time .. is there a different pad for this unit? Thermo pride humidifier..


Great service. Technician was awesome!




Review of Townsend Energy

Everything was great


Super Service




Review of Townsend Energy

Excellent professional and personal service


Amazing service and skill




Review of Townsend Energy

From start to finish, Lee worked tirelessly and cheerfully at the task of installing our new boiler. He left our basement completely tidy. He went above and beyond to make sure and seal up any leaks in in the pipe to the exterior of our house. Very impressed!


Great service and advice




Review of Townsend Energy

Technician was friendly efficient and helpful


Great Service




Review of Townsend Energy

Excellent. He is very professional, courteous and knowledgeable. A great representative of your company.


Tony was driven




Review of Townsend Energy

My furnace had an obscure issue that took some investigating to pin point. Tony was on a mission and wouldn’t give up until the problem was located and resolved.


Great Service!




Review of Townsend Energy

Peter was very friendly, thorough, informative, and experienced. He explained the process and our furnace to us. He went above and beyond making sure we knew how to safely operate the units in our home.


Great Service




Review of Townsend Energy

Vinnie was very helpful and did a great job.


Always great service from Vinny




Review of Townsend Energy

Very personable guy.


System Cleaning




Review of Townsend Energy

The Technician that came to my house was courteous and prompt! He did a great job at my home in New Hampshire!!


Great service!




Review of Townsend Energy

I called for service for our furnace because we had no heat or hot water just after 7am. Mike W. arrived at our home just before 8am. He diagnosed and finished fixing the furnace by 8:30am. Mike was very professional and explained what had happened to the furnace. Very happy with quick and w=excellent service.


Great Service




Review of Townsend Energy

Arrived on time. Got right to the task at hand. Was friendly and professional.


PM Service Call




Review of Townsend Energy

Very good technician


Excellent




Review of Townsend Energy

He was excellent in helping us with our hot water heater.


Absolutely Wonderful Service




Review of Townsend Energy

Vinny was personable, knowledgeable, and was a pleasure to have in my home.


Home owner




Review of Townsend Energy

Service was excellent


Amazing service.




Review of Townsend Energy

Alan Took the time to explain things to me to help me understand my heating system better. What a great employee you have


Great service!




Review of Townsend Energy

Great. Also very knowledgeable.


Great service! Always ready to answer my questions.




Review of Townsend Energy


Excellent service!




Review of Townsend Energy

Chris was amazing! Second time he’s been to our house and he’s been a huge help! Give the man a raise a bonus .. a day off- something!!


Annual furnace cleaning




Review of Townsend Energy


Great service




Review of Townsend Energy


Great




Review of Townsend Energy

Dave is great. Thank you


Great service




Review of Townsend Energy


Great Service




Review of Townsend Energy

Vinnie arrived on time and was a perfect gentleman. He went right to work and when he completed his job, we had a friendly chat. Enjoyed having him here.


Great, knowledgeable technician




Review of Townsend Energy

Vinnie was thorough and helpful in answering my questions


Perfect Service




Review of Townsend Energy


Brian M.

Brian M.

Installed new Taco 007 Circulator with Internal Fliow Check. Purged all zones.

Near Smith Rd, Rockport, MA 01966
Tony P.

Tony P.

No heat

Near Brown St, Andover, MA 01810
Doug  E.

Doug E.

Tune up

Near Grapevine Rd, Gloucester, MA 01930
Tony P.

Tony P.

Gas tune up

Near Wright St, Arlington, MA 02474
Brian M.

Brian M.

Tuned up Buderus Hot water Heating System with Riello Bioheat Burner.

Near Tozer Rd, Beverly, MA 01915
Doug  E.

Doug E.

Tune up

Near Squam Ln, Gloucester, MA 01930
Tony P.

Tony P.

No heat

Near Alderbrook Dr, Topsfield, MA 01983
Brian M.

Brian M.

Installed New 3/4 HP Blower Motor and Capacitor onto Lennox Warm Air furnace

Near Middlebury Ln, Beverly, MA 01915
Charlie S.

Charlie S.

Buderus with a Riello

Near Cherokee Rd, Arlington, MA 02474
Doug  E.

Doug E.

Tune up

Near Old Planters Rd, Beverly, MA 01915
Brian M.

Brian M.

Serviced Carlin oil Burner with new filter and Nozzle. Cleaned all ignition components and reset burner motor. I took my hat off but the dogs still barked 🙂

Near Granite St, Rockport, MA 01966
Brian M.

Brian M.

Serviced Boiler Relief Valve on Burnham hot water Heating system, and tested boiler and house h20 water pressures.

Near Ancient Rubbly Way, Beverly, MA 01915
Brian M.

Brian M.

Serviced Ignition components , Air vent and Reluef valve, on Weil McLain boiler with Beckett Bioheat Burner.

Near Middlebury Ln, Beverly, MA 01915
Brookes T.

Brookes T.

Annual tune out

Near Old Granliden Rd, Sunapee, NH 03782
Vinny R.

Vinny R.

Annual tunning

Near Hull St, Wenham, MA 01984
Vinny R.

Vinny R.

Annual tunning

Near Hull St, Beverly, MA 01915
Brian M.

Brian M.

Serviced Viessman Vitodens 100 Nat Gas boiler combustion and Condensation system to assure not plugged up.

Near William Fairfield Dr, Wenham, MA 01984
Brian M.

Brian M.

Installed new Thermostat to operate Weil McLain Steam boiler.

Near Dolliver Neck Rd, Gloucester, MA 01930
Matt B.

Matt B.

Final connection

Near Rock Maple Ave, Hamilton, MA 01982
Vinny R.

Vinny R.

Annual tunning

Near Cherry St, Danvers, MA 01923
Mike  C.

Mike C.

Install gas tanks and connect

Near Rock Maple Ave, Hamilton, MA 01982
Brian M.

Brian M.

Serviced Weil McLain heating system with Carlin Bioheat Burner.

Near Centennial Ave, Gloucester, MA 01930
Brian M.

Brian M.

Adjusted combustion to OEM specs on Biasi heating system

Near Centennial Ave, Gloucester, MA 01930
Vinny R.

Vinny R.

Annual tunning

Near Jackson Ave, Peabody, MA 01960
Mike  C.

Mike C.

Install tanks and gas line

Near 58th St, Newburyport, MA 01950
Brian M.

Brian M.

Installed new generation Aquastat to control hot water temp on oil fired ThemaFliow water heater.

Near Pleasant St, Marblehead, MA 01945
Tony P.

Tony P.

Oil burner maintenance

Near Drury Ln, Stoneham, MA 02180
Brian M.

Brian M.

Traced Power loss to first floor Furnace and hot water tank. Established temporary power .

Near Sleepy Hollow Rd, Gloucester, MA 01930
Brian M.

Brian M.

Tuned up Thermo pride warm air furnace with Beckett bio heat Burner

Near North St, Danvers, MA 01923
Vinny R.

Vinny R.

Annual tunning

Near Lakeman's Ln, Ipswich, MA 01938
Tony P.

Tony P.

Propane maintenance

Near 7 Star Rd, Groveland, MA 01834
Doug  E.

Doug E.

Service call

Near Trenel Cove Rd, Gloucester, MA 01930
Brendon  O.

Brendon O.

Oil cleaning

Near Belmont St, Manchester, NH 03104
Brian M.

Brian M.

Serviced Carlin Burner on Weil McLain hot water Heating system.

Near Cabot Rd, Danvers, MA 01923
Doug  E.

Doug E.

Tune up

Near Allen Ln, Ipswich, MA 01938
Richard M.

Richard M.

Boiler install

Near Pinewood Dr, Merrimack, NH 03054
Tony P.

Tony P.

Oil burner maintenance and a water leak

Near Woods Ln, Ipswich, MA 01938
Brian M.

Brian M.

Serviced both oil tanks filters and outlets so tanks will probably balance

Near MA-128, Gloucester, MA 01930
Vinny R.

Vinny R.

Annual tunning

Near Farragut Rd, Swampscott, MA 01907
Vinny R.

Vinny R.

Annual tunning

Near Columbia Ave, Lynn, MA 01902
Bradley S.

Bradley S.

Preforming propane safety inspection

Near Chauncey Ave, Manchester, NH 03104
Mike  C.

Mike C.

Install new tank and gas line

Near Mohawk St, Danvers, MA 01923
Allan U.

Allan U.

Servicing propane equipment

Near Larch Row, Wenham, MA 01984
Brookes T.

Brookes T.

Townsend joined the Winchester Chamber of Commerce

Near Waterfield Rd, Winchester, MA 01890
Dave E.

Dave E.

Thermoflow noise issue

Near Colonial Hill Dr, North Reading, MA 01864