Local Reviews

Townsend Energy Rated 4.9 out of 5 stars based on 1331 customer reviews

Map of Somerville, MA

Awesome Chris !!!




Review of Townsend Energy

Chris helped us out of a big problem.


Map of Wakefield, MA

Townsend Energy service Teac Tony, went above and beyond to make sure that our oil fired steam boiler and hot water issues where working. He made sure




Review of Townsend Energy


Map of Wakefield, MA

Administratir




Review of Townsend Energy

Tony was great...he responded to our call quickly and had the heat up and running in no time. He was pleasant, professional and very courteous! Excellent service from Townsend all around!!


Map of Newbury, MA

Excellent service!




Review of Townsend Energy


Map of Somerville, MA

Brian M was Excellent




Review of Townsend Energy

We have to cancel our trip as work couldn't be completed but Brian did all he could do tonight and got heat rigged temporarily.


Map of Berwick, ME

Friendly and helpful staff. Great customer service!!!




Review of Townsend Energy

Friendly and helpful staff. Great customer service!!!!


Map of Danvers, MA

On time and professional




Review of Townsend Energy

I can’t rate the cost but Vinny was on time and professional


Map of Portsmouth, NH

Great response and service




Review of Townsend Energy

The service manager, Joe, was very helpful and scheduled my oil burner service within a couple of days since I am about to be out if the country for several weeks and I was concerned whether the boiler would stop again while away. Dave the service technician was very knowledge about my Viessmann boiler and its Riello burner. He took great care in both cleaning and adjusting the burner to minimize the CO output while obtaining as high efficiency as possible. Dave also cleaned up an oil spill caused by faulty installation of fuel filter and poor tightening if the compression coupling by the oil tank.


Map of Lexington, MA

Thank You For Accommodating My Schedule




Review of Townsend Energy

I had a furnace out and called at 8:30 AM and said the last time this occurred the Service Tech did not arrive till 4:30 PM and that was OK that time because I did not need to go anywhere on that day but this time I could not wait all day because I had appointments that I had to keep. The Service Tech said he was diverted from his original call to take care of me, he arrived early, was very thorough and fixed the problem. This allowed me to keep my appointments. Thanks to everyone for accommodating me.


Map of Wenham, MA

What we needed




Review of Townsend Energy


Great Work Relationship.




Review of Townsend Energy

Can’t appreciate Joe Gurry enough for his guidance and expertise while my time in Beverly Fire Prevention. A true professional always willing to answer my questions regarding LP Gas. I enjoyed working with him. Hope he can say the same.


Billing questions




Review of Townsend Energy

Sarah was extremely helpful in resolving my billing questions. I'm on a budget plan and it got confusing trying to figure out the bill. Thanks to Sarah she sorted it out for me.


Excellent Service




Review of Townsend Energy


Great Service




Review of Townsend Energy

Chris was very professional and extremely helpful!!


Great Service




Review of Townsend Energy

Chris was great! He listened to my issues and explained everything so well that I understood. He did not make me feel intimidated or stupid. He offered good advice as to my boilers failing end life and was very professional and personable.


Great service!! Really efficient and very helpful!!




Review of Townsend Energy

Excellent service! Very very helpful and problem solved!


Wonderful service




Review of Townsend Energy

My service person was Vinny. He was very personable, professional and my feelings were that he was very respectful and welcome I my home.


Great Service




Review of Townsend Energy

Greg was great. He was right on time, which was really helpful. He cleaned the heating system/furnace, replaced an old part, cleaned up afterwards and gave me a full report when he was done.


Very good sales and installation.




Review of Townsend Energy

Matt and his partner did an excellent job installing the new boiler in just one day. Didn't go even one night without heat!! Installation looks neat and professional.


service




Review of Townsend Energy


Chris serviced our thermostat perfectly , quickly, and soon after I reported our problem.




Review of Townsend Energy

Chris gave us wonderful, timely, polite, and efficient service.


Awesome job!




Review of Townsend Energy

As always, Bryan was prompt and did a great job!


Excellent customer service




Review of Townsend Energy

I owe my experience to Jeffrey. He was always available always got me answers to my questions and was there during the install to confirm I was satisfied with the way it was executed. He was very sensitive to the conditions that existed. That’s what I call customer service. A+


Happy with service and professionalism. Personable




Review of Townsend Energy


Tremendous service




Review of Townsend Energy

Fabulous work!


Great Service




Review of Townsend Energy

Vinny was prompt, competent and did a great job for my annual Service Check-up. He was cordial, friendly, and he really cared about doing a thorough job.


Great service




Review of Townsend Energy

We have been having off and in trouble with the furnace. Another service company thought it might be a bad nozzle. A previous Townsend service man thought that the furnace was overheating and shutting down. Mike found that yes, the filter was a problem(I had inadvertently bought the wrong size), but there was also a bad switch. He went above and beyond getting the furnace back on line.


Excellent customer service!




Review of Townsend Energy

Excellent customer service!


Very informative, hard working, and super nice!




Review of Townsend Energy


Service Jan 3




Review of Townsend Energy


Great service/ fast




Review of Townsend Energy

Came out right away!


Townsend meets all your energy service needs.




Review of Townsend Energy

Experienced professional staff and talented skilled technicians.


Heating system installed: down time was short: Service is excellent




Review of Townsend Energy

The project was planned out and the employees worked hard to meet the deadline A+


Great plans, great service




Review of Townsend Energy

I had a few question on my gold guard plan and Judy was more than happy to help me. She made me feel so confident on the choice we made by switching over to Townsend Energy.


Best service ever




Review of Townsend Energy

The service tech, Charlie Snow, who came to s ervice our furnace this week was absolutely fantastic. not only did he explain what he was doing and why, but he was also extremely pleasant, knowledgeable and competent.


very nice




Review of Townsend Energy

Allan was very professional and helpful, please send him next time!


Consistently great service




Review of Townsend Energy

Have worked with Brian on my own home (oil furnace) and with the installation of a mini split heat system at my mothers. Brian is always available for questions, efficiently planned out the systems, followed up on the installs and the work, polite and professional throughout, just a pleasure to work with.


Great




Review of Townsend Energy

Brian was awesome! Very knowledgeable and personable


Boiler install




Review of Townsend Energy

Everyone from the Townsend team were wonderful and did an amazing job.


great job cleaning the boiler and tuning it up




Review of Townsend Energy


Vinny R.

Vinny R.

Annual tunning

Near Everett Ave, Winchester, MA 01890
Chris G.

Chris G.

Wiring zone relay

Near Craigie St, Somerville, MA 02143
Chris G.

Chris G.

Wiring issue with possible freeze up

Near Craigie St, Somerville, MA 02143
Vinny R.

Vinny R.

Annual tunning

Near Buckman Dr, Winchester, MA 01890
Sarah .

Sarah .

Near Easter Ln, Rochester, NH 03867
Tony P.

Tony P.

Brickpoint properties

Near Crystal St, Wakefield, MA 01880
Tony P.

Tony P.

No heat Greenwood nursing home

Near Crystal St, Wakefield, MA 01880
Chris G.

Chris G.

2nd floor no heat

Near Parkland Ave, Lynn, MA 01904
Brian M.

Brian M.

Serviced Carlin oil Burner on HB Smith Boiler. Assured all zones returning hot.

Near Grapevine Rd, Wenham, MA 01984
Brian M.

Brian M.

Delivered 10 gal of emergency fuel and restarted oil burner.

Near Vineyard St, Danvers, MA 01923
Brian M.

Brian M.

Tuned up Thermopride warm air furnace with new tune up parts.

Near Bayview Ln, Newbury, MA 01951
Brian M.

Brian M.

Installed new 1st floor circulator onto Viessman hot water heating system.

Near Brentwood Cir, Danvers, MA 01923
Brian M.

Brian M.

Adjusted combustion on Riello oil burner to factory specifications using Wohler A400 Combustion Analyzer.

Near Postgate Rd, Danvers, MA 01923
Brian M.

Brian M.

Troubleshot Steam Control Low Water Cut Off, and Auto Feed operations. New controls installation schedule to be determined.

Near Water St, Danvers, MA 01923
Brian M.

Brian M.

Replaced Circulator to stop leak and temporarily restored heat to 3 of the 4 zones. Frozen zone needs schedule determined for repairs.

Near Craigie St, Somerville, MA 02143
Benjamin P.

Benjamin P.

Propane tank instillation for fireplace insert

Near Weldon Farm Rd, Rowley, MA 01969
Brian M.

Brian M.

Installed new fan limit switch and completed Tune up on Olsen Warm Air Furnace.

Near Frank St, Rockport, MA 01966
Kevin A.

Kevin A.

Replaced oil tank

Near Kimberly Dr, Danvers, MA 01923
Kevin A.

Kevin A.

Installed a new propane fired boiler.

Near Kimberly Dr, Danvers, MA 01923
Allan U.

Allan U.

Servicing Weil McLain oil heat system

Near Parsonage Ln, Topsfield, MA 01983
Doug  E.

Doug E.

Service call

Near Lafayette Ave, Danvers, MA 01923
Sarah .

Sarah .

Near Paul St, South Berwick, ME 03908
Dave E.

Dave E.

Viessmann service

Near High St, Newburyport, MA 01950
Sarah .

Sarah .

Near Saw Mill Hill, Berwick, ME 03901
Sarah .

Sarah .

Near Plaisted Rd, York, ME 03909
Vinny R.

Vinny R.

Annual tunning

Near Newbury St, Danvers, MA 01923
Ernie S.

Ernie S.

No heat

Near Bray St, Gloucester, MA 01930
Allan U.

Allan U.

Servicing oil heat equipment, performing annual maintenance tuneup on Slant Fin boiler with Beckett burner

Near Middlebury Ln, Beverly, MA 01915
Doug  E.

Doug E.

Service call

Near Bradford Rd, Peabody, MA 01960
Patrice D.

Patrice D.

RE: Customer service and service

Near Patterson Rd, Lexington, MA 02421
Ernie S.

Ernie S.

Water leak

Near Gunnison Rd, Boxford, MA 01921
Vinny R.

Vinny R.

Annual tunning

Near Town Farm Rd, Ipswich, MA 01938
Vinny R.

Vinny R.

Annual tunning

Near Town Farm Rd, Ipswich, MA 01938
Doug  E.

Doug E.

Service call

Near Amherst Rd, Beverly, MA 01915
Ernie S.

Ernie S.

No heat

Near Patterson Rd, Lexington, MA 02421
Allan U.

Allan U.

Servicing oil heat boiler for no heat

Near Beaver Park, Danvers, MA 01923
Allan U.

Allan U.

Servicing oil heat equipment

Near Beaver Park, Danvers, MA 01923
Allan U.

Allan U.

Servicing ThermoPride furnace with Riello BF3 burner

Near Pye Brook Ln, Boxford, MA 01921
Doug  E.

Doug E.

Service call

Near Centre St, Danvers, MA 01923
Doug  E.

Doug E.

Service call

Near Centre St, Danvers, MA 01923
Brian M.

Brian M.

Serviced ThermoFlo Warm Air Oil furnace and Beckett burner with new tune up parts.

Near Longfellow Rd, Wenham, MA 01984
Brian M.

Brian M.

Serviced Thermopride warm air oil heating furnace, and fine tuned combustion.

Near North St, Georgetown, MA 01833
Brian M.

Brian M.

Serviced thermostat and warm air furnace.

Near Moraine Ct, Rockport, MA 01966
Allan U.

Allan U.

Performing annual maintenance service tuneup on oil heat equipment

Near Argilla Rd, Ipswich, MA 01938
Ben C.

Ben C.

Review of Greg Delgado (service tech)

Near Brewster Rd, Medford, MA 02155