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Townsend Energy Rated 4.9 out of 5 stars based on 1179 customer reviews

Map of Boxford, MA

Friendly & efficient




Review of Townsend Energy

Great service. Allan was friendly and efficient while taking time to explain if I had any questions


Map of North Andover, MA

Very thorough and helpful




Review of Townsend Energy

Great service and very informative and patient explaining everything to us. Answered our many, many questions and was very nice!


Map of Wakefield, MA

Great Service




Review of Townsend Energy


Map of Ipswich, MA

Doug was great!




Review of Townsend Energy

Doug was faced with a multitude of problems this morning. The filter was locked on, the flame was shooting sideways, the pump went out, etc. He stuck with it though and got it running well again. I called at 6:30 this morning and Doug was at the house at 8:00. That's great response time to a long time customer/customer for life! The reason I gave the cost an average is I haven't seen the bill yet 🙂


Map of Gloucester, MA

Great




Review of Townsend Energy

He was very proffessional, pleasant, and did a thorough job


Map of Topsfield, MA

Brian is a great tech




Review of Townsend Energy

Brian showed up right when he said he would. He was great at explaining what the problem was with the hot water heater. He diagnosed the problem right away. He was also very likable and made me feel like the problem would be solved. He came back the very next day with the correct part and it was all fixed.


Map of Manchester-by-the-Sea, MA

Great service




Review of Townsend Energy


Map of Winchester, MA

Great service. Very attentive.




Review of Townsend Energy

Judy was great to work with.


Map of Dover, NH

Great




Review of Townsend Energy

Amazing group of profession and efficient individuals.


Map of Newbury, MA

Yearly Service for my Viessmann forced hot water boiler.




Review of Townsend Energy

I have been a Townsend customer for many years. First An installation with an oil forced hot water system and more recently a conversion to a propane forced hot water system by Vissemann. The service and the communication with Townsend has been outstanding. My last yearly service was done by Dave one of the technicians that specialize in Viessemann. Besides the routine service Dave checked off there was any outstanding service open issues from the factory. He also took the time to explain what was done during his service visit.


Great Service




Review of Townsend Energy

Our boiler stopped working and Brian was out to the house within an hour of me calling. Fixed our issue very quickly and also pointed out other items that we would need to have serviced.


Great




Review of Townsend Energy

Super customer service and extremely knowledgeable. Townsend Energy can feel comfortable that he represents the company very well!


Great




Review of Townsend Energy

Every helpful!! Took care of my questions and I'm all set now!! Thank you!!!


Very professional and experienced technician




Review of Townsend Energy

Very courteous technician


Great




Review of Townsend Energy


Great service, very knowledgeable and helpful




Review of Townsend Energy

Peter was a pleasure to have do my inspection 👍🏻


Excellent service




Review of Townsend Energy


Review of Matt & Lee’s service




Review of Townsend Energy

Thanks to Matt & Lee for completing the burner installation in one day. Friendly, knowledgeable and thorough! (Regarding rating item#2, I’m not providing a rating for the pricing, but couldn’t opt out. I have no relevant pricing comparisons to judge.)


Awesome winter oil burner service




Review of Townsend Energy

Allen, very professional, clean, efficient, customer friendly answered all of my questions. Will definitely request that he performs our heating system needs.


Good guys




Review of Townsend Energy

Great service. Genuinely nice people


Great service




Review of Townsend Energy

Nick was great. On time. Worked with issues. My only comment for improvement would be to know ahead of time, at least by the day before the time service person would arrive. I do not like not knowing when. I was not even guaranteed a time frame for appointment when I made it.


Great Service




Review of Townsend Energy

Vinny was great. He was very neat and answered all of the questions we had about our furnace and adding central air to our system.


Efficient, reliable and courteous




Review of Townsend Energy

I have depended upon Townsend for years and always found them to take excellent care of my heating needs. Service is prompt and thorough, communication is timely and technicians helpful and pleasant to deal with.


Great Service!




Review of Townsend Energy

Brian came and troubleshooted the problem and got the heat back running in no time at all! Very knowledgeable and professional.


Very happy!




Review of Townsend Energy

Vinny was the best!!! I appreciate Vinny’s expertise. He really took the time to explain everything and made me feel like I understand my systems. I felt he was so sincere and I am very happy he came by to help us. Thanks, Vinny!!


Great, Friendly and informative!




Review of Townsend Energy

Mike was great at answering all questions throughly while providing friendly service.


Furnace cleaning




Review of Townsend Energy

Very happy with service done on furnace! Good job


Friendly, courteous




Review of Townsend Energy

He checked my issue, fixed it and went over and above what I asked by checking all my radiators and adjusting them


Great service




Review of Townsend Energy


Great service




Review of Townsend Energy

Vinny was the best! Not only did he get our efficiency up from 78% to 83% he took the time to patiently explain how and why to my 6 year old. Classy guy and top of the line service!


Consistently great service




Review of Townsend Energy

Vinny completed the maintenance quickly and effectively and left everything tidier than he found it. He took the time to walk me through what was done and how it’s performing.


Impressive service!




Review of Townsend Energy

Vinny is fantastic- super knowledgeable, friendly and takes the time to explain everything-makes me happy to be doing business with Townsend


Fantastic service!




Review of Townsend Energy

Chris serviced my boiler today. He was efficient, friendly, and knowledgeable about the boiler. He offered useful advice about how to keep the boiler in top shape.


Brian




Review of Townsend Energy


Excellent, highly competent service!




Review of Townsend Energy

Brian did an excellent job fixing my furnace! He explained what he was doing as he did it. He is clearly a seasoned professional! 👍


Pete was very courteous and efficient




Review of Townsend Energy


Excellent service




Review of Townsend Energy

Recently had Brian out for a service call (no heat). Brian was very thorough and neat. He was very good about explaining what he did and what parts were replaced to solve our problem.


Remove old propane tank




Review of Townsend Energy

They are willing to work and find the. solutions on site and turn a difficult task into a piece of cake.


Did a great job.




Review of Townsend Energy

He was here in a half hour of me calling.


Wonderful service




Review of Townsend Energy

Chris arrived early in the estimated timeframe and explained what needed to be serviced.


Allan U.

Allan U.

Performing annual maintenance tuneup on Weil McLain oil heat system

Near Spofford Rd, Boxford, MA 01921
Doug  E.

Doug E.

Tune up

Near King St, Groveland, MA 01834
Brian T.

Brian T.

Customer has no heat and just agreed to replacing His bouler

Near Wenham St, Danvers, MA 01923
Vinny R.

Vinny R.

Annual tunning

Near Gray St, North Andover, MA 01845
Mike  C.

Mike C.

Install new tanks and line

Near Cunningham Dr, Hamilton, MA 01982
Dane E.

Dane E.

Servicing oil heat system

Near Alexis Ln, Hampton Falls, NH 03844
Dane E.

Dane E.

Servicing oil heat system

Near Alexis Ln, Hampton Falls, NH 03844
Vinny R.

Vinny R.

Annual tunning

Near Valley St, Wakefield, MA 01880
Brian M.

Brian M.

Delivered 10 gal of heating oil and Re-started burner. Re-tested exhaust emissions. Ordering heating oil to fill tank Saturday .

Near Harold St, Manchester-by-the-Sea, MA 01944
Brian M.

Brian M.

Tested condensate water pump for proper operation and to determine where water puddle around furnace originated.

Near Pearson St, Beverly, MA 01915
Brian M.

Brian M.

Installed new Honeywell Remote Control to operate radiant Zone.

Near North St, Danvers, MA 01923
Brian M.

Brian M.

Reviewed Kick-space heater internal operation as when It should turn on, when the zone thermostat is calling for heat, and , will activate when internal sensor reaches set point to prevent cold air from blowing.

Near Ipswich Rd, Topsfield, MA 01983
Vinny R.

Vinny R.

Annual tunning

Near Cherry St, Danvers, MA 01923
Doug  E.

Doug E.

Service call

Near Newmarch St, Ipswich, MA 01938
Allan U.

Allan U.

Servicing oil heat equipment

Near Stowecroft Rd, Melrose, MA 02176
Allan U.

Allan U.

Servicing oil heat steam system

Near Jerome St, Medford, MA 02155
Allan U.

Allan U.

Performing annual maintenance tuneup on oil heat steam system

Near Jerome St, Medford, MA 02155
Brian T.

Brian T.

Helping with Rebates for Energy Kinetics Resolute 90

Near Powdermill Rd, Haverhill, MA 01830
Haverhill, MA - Helping with Rebates for Energy Kinetics Resolute 90
Doug  E.

Doug E.

Service call

Near Upper River Rd, Ipswich, MA 01938
Vinny R.

Vinny R.

Annual tunning

Near Bennett St, Manchester-by-the-Sea, MA 01944
Patrice D.

Patrice D.

Installation and customer service

Near Oak St, Danvers, MA 01923
Vinny R.

Vinny R.

Annual tunning

Near MA-1A, Beverly, MA 01915
Doug  E.

Doug E.

Service call

Near Howe St, Ipswich, MA 01938
Brian M.

Brian M.

Serviced Burnham hot water Heating System with new tune up parts.

Near Summer St, Manchester-by-the-Sea, MA 01944
Brian M.

Brian M.

Serviced Carlin oil burner with new oil tune up parts on Weil McLain hot water Heating System .

Near Worthington Ave, Danvers, MA 01923
Doug  E.

Doug E.

Service call

Near North St, Danvers, MA 01923
Brian M.

Brian M.

Installed new hot water sensing thermostat onto Weil McLain Hot water tank. A call from Sevice Department will be made regarding if there is warrantee on this product and how much cost if not under warranty

Near High St, Topsfield, MA 01983
Brian M.

Brian M.

Tuned up Thermo pride oil warm air furnace

Near Cherry St, Danvers, MA 01923
Allan U.

Allan U.

Performing annual maintenance tuneup on oil heat steam system

Near Church St, West Newbury, MA 01985
Doug  E.

Doug E.

Service call

Near Tennyson Rd, Reading, MA 01867
Sarah .

Sarah .

Near Rochester, NH 03867
JUDY R.

JUDY R.

HI Robert! Thank you for taking the time to speak with me today, please let me know if you have any questions!

Near Forest St, Winchester, MA 01890
Allan U.

Allan U.

Servicing oil heat equipment

Near Longfellow Rd, Wenham, MA 01984
Dick L.

Dick L.

A/B WGO-3 hot water boiler. With 3 zones w/ 3- wire zone valves.

Near MA-127, Gloucester, MA 01930
Peter W.

Peter W.

Install

Near Salmon Falls Rd, Rochester, NH 03868
Vinny R.

Vinny R.

Annual tunning

Near Western Ave, Gloucester, MA 01930
Doug  E.

Doug E.

Service call

Near Lacy St, North Andover, MA 01845
Allan U.

Allan U.

Performing annual maintenance tuneup on Buderus/Riello oil heat equipment

Near North St, Danvers, MA 01923
Peter W.

Peter W.

Install

Near Dover Point Rd, Dover, NH 03820
Doug  E.

Doug E.

Service call

Near Porter Rd, Boxford, MA 01921
Allan U.

Allan U.

Performing annual maintenance tuneup on oil heat equipment

Near Bradley Ln, North Hampton, NH 03862
Mike  C.

Mike C.

Relabel tanks

Near Kittredge St, Peabody, MA 01960
Brian M.

Brian M.

Serviced oil burner with new oil tune up parts for Weil McLain hot water Heating System.

Near Ortins Rd, Hamilton, MA 01982
Brian M.

Brian M.

Purged all zones on Buderus hot water Heating System.

Near Douglas Ave, Beverly, MA 01915
Brian M.

Brian M.

Evaluated loss of hot water production on Weil McLain indirect hot water tank. Summiting for new temperature control .

Near Boston St, Topsfield, MA 01983

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