Local Reviews

Townsend Energy Rated 4.9 out of 5 stars based on 1734 customer reviews

Map of Hamilton, MA

Dave is a very talented service professional




Review of Townsend Energy

Dave is very knowledgeable. He diagnosed the problem and explained it so I understood what had to be done.


Map of Danvers, MA

Great Boiler Installation




Review of Townsend Energy

Townsend engineers replaced an aging combi-boiler with a new Bosch version. The new installation is beautiful to behold, a veritable work of art. Although only one day into using it, it is proving to be a great improvement over the previous appliance.


Map of Rockport, MA

No Hot Water, Prompt Service Response




Review of Townsend Energy

We returned from extended travel to find 'no hot water' at our house. Called Townsend at 9:30pm to describe the situation, asked them to check on it the following day. Next morning, shortly after 7AM, Townsend technician arrived, diagnosed the problem, repaired by replacing a defective control module. Hot water was available by 9am. Townsend Technician, 'Vinnie', was prompt, professional, and friendly; explained the situation and made sure our hot water was hot to our satisfaction. I have been a loyal Townsend customer for 20 years; the excellent service provided by Townsend, as described herein, is why.


Map of Hooksett, NH

Excellent service, could depend on timely propane delivery.




Review of Townsend Energy


Map of Litchfield, NH

Tremendously good service




Review of Townsend Energy

Jeff was fantastic to work with and was extremely responsive to our questions. The installers were great too.


Map of Manchester, NH

Great professional service




Review of Townsend Energy

Arrived at the promised time and completed oil tank replacement. Technicians were helpful and professional. Left my house just the way they found it with no mess left behind. Would recommend Townsend to anyone looking for a service company.


Map of Reading, MA

Replaced old boiler.




Review of Townsend Energy

The guys that came out and replaced my old boiler with a brand new one did a great job, they did a great job cleaning up the area where the old one was.


Map of Beverly, MA

Fantastic service, perfect installation




Review of Townsend Energy

Townsend did a great job installing a ductless air conditioner system for us. They provided lots of options in the sales cycle and the delivery and installation was perfect and easy. Thank you for a great experience!


Map of North Andover, MA

Knew what it was quickly and resolved!




Review of Townsend Energy


Map of Pelham, NH

Great service




Review of Townsend Energy


Townsend is AWESOME




Review of Townsend Energy

I got the version 2 of the Bosch Heat Pump installed both the indoor air handler and the outdoor compressor system. Very professional team from the salesman to the installers to the electricians. Easy to work with, easy to talk to, answered all questions (even all my annoying ones at late hours, sorry about that). Very respectful about COVID concerns. Very knowledgeable about HVAC systems. A total pleasure to work with. I was blown away by the workmanship when the job was done. Made my old system look like home made junk. I would recommend them to anyone. Great job guys. Great team. So far the system works great (it's been a week with cool temp so the heat has been used from the heat pump; great to have a back up heat source now). The AC mode of the system will be put to the test next week with weather in the 90's. Just in time!!


Prompt Service, great products, great price, awesome staff




Review of Townsend Energy

I was lucky enough to have my oil furnace to break down in spring (as opposed deep winter), I called Townsend and someone came over same day to look at, they diagnosed the problem very quickly, received an estimate which was very reasonable as they told me options that fit my budget and needs of my home done same day


Job Performace




Review of Townsend Energy

I wanted to write to share my experience with Townsend Energy. We are building a house in Essex and had some issues with the furnace ( Townsend did not install). Even though it was not their job they came out and addressed the issue and made sure it was ok. Mind you i couldn't get my own HVAC to get back in a timely fashion. In the "Real World" and NOT HGTV where everything seems to always work out construction is hinged on many moving pieces and parts. Well, the folks at Townsend from the service guys Matt and Rob, to many who installed the propane tank to Joe of operations i couldn't have gotten a better Teams of professionals that really wanted to do the 'Right Thing" . Being in the industry for over 35 years having someone take pride in their work has become increasingly rare. If you have any needs for HVAC I highly recommend the Townsend Energy Company


Great service




Review of Townsend Energy

Very professional


Great Service




Review of Townsend Energy

The entire process was explained to us. We were very pleased with the removal of our old burner and the installation of our new burner. The technician arrived on time, was courteous, very knowledgeable, efficient and patient answering our questions. We were very pleased.


Outstanding performance by Brian -




Review of Townsend Energy

Brian is Highly knowledgeable, informative and works so neatly - - explains process clearly and very concisely - provides superb stellar quality service. I always request Brian!


Water Leak Problem Solved, promptly & professionally




Review of Townsend Energy

Brian came to troubleshoot a water leak that recently developed on our heating system. He was efficient, professional and left the area cleaner than when he arrived. Highly recommend.


A good experience with townsend




Review of Townsend Energy


Timely completion




Review of Townsend Energy


Great




Review of Townsend Energy

Brian arrived on time and was very clean and neat and respectful to my house. I was very impressed


Maintenance




Review of Townsend Energy


Great service




Review of Townsend Energy


Installation went well, system functioning well.




Review of Townsend Energy


Wonderful service




Review of Townsend Energy

A very professional team with knowledgeable staff and great prices. My expectations were blown away. Thank you for a great service at my house!


Furnace/AC/Thermostat Replacement




Review of Townsend Energy

When my furnace quit in December, I called two service companies. Of the two, Townsend got it up and running. It had reached its end and needed to be replaced. I had three HVAC companies come out to give me an estimate. Townsend was the only company who measured each room and took into account all the windows before deciding what was needed in my space. Their estimate was on par (mid) with the other two. They were able to schedule me in quickly as it was winter and we were headed into a cold spell. The technicians were knowledgeable, efficient and clean. They took the time to answer my partner's questions. I had my thermostats installed a month or so later. There were minor issues in communicating with the furnace, but the technicians worked with me and came out several times until the problem was resolved. Since then, not a single issue, and my home heats beautifully. I haven't had the opportunity to run the AC yet, but I can only assume that it will run just as well. Thank you, Townsend!


Excellent service. No complaints.




Review of Townsend Energy

Arrived on time and did annual maintenance on our furnace.


Excellent installation experience




Review of Townsend Energy

We have used Townsend for decades now and have been extremely satisfied with their services, including recent purchase of a new furnace that required special accommodations during installation - we were very pleased with the work!


Great service! Brian did a great job last time and that’s why I asked for him this time in servicing our heating system.




Review of Townsend Energy

Great service!


Good worker. Checked everything he could to see that the whistle whistled.




Review of Townsend Energy

See above


Great service




Review of Townsend Energy

The technician that they sent out was quick and efficient.


Owners




Review of Townsend Energy


Top Notch from initial quote to final installation




Review of Townsend Energy

Five star service from start to finish. Initial meeting with Mike was followed up with a quote in a timely fashion. Mike stayed with the installation crew throughout the complete install. Tony, Brian, and Rod (installation crew) were all professional and treated our house like it was their own. They have done three installations for me and all have been great. Job site was spotless when they left. Look forward to using the new systems all summer long!


New Furnace & Oil Tank




Review of Townsend Energy

I have been a Townsend Energy customer for ~24 years. I have always been pleased with their responsiveness and professionalism. So I naturally turned to them when I finally replaced my 35 year old furnace and oil tank. I am totally pleased and happy with the entire process, equipment, installation and technicians. Kudos to all involved.


Awesome service




Review of Townsend Energy

Brian knew exactly what the house was from our furnace and got the parts and fixed the problem the same day. We are so appreciative. Thank you Brian!


On time, friendly,




Review of Townsend Energy


Boiler/Tank Replacement




Review of Townsend Energy

replaced 26 year old system with new Buderus/Riello oil boiler plus a 275 gallon Roth double wall tank & new thermostats. I had other bids which were somewhat lower in cost, but, the others could not match the credibility, experience and knowledge of Townsend Oil Co.


Very thorough!




Review of Townsend Energy

Brian was awesome! He was very professional and courteous. He explained what he did and offered great suggestions to keep my furnace running efficiently. Thank you for sending a wonderful technician!


Great service




Review of Townsend Energy

Good service


Fantastic service experience!




Review of Townsend Energy

Super knowledgeable technician. Quickly and correctly identified the problem. It took a lot of expert and creative work to bring the system back to life. The Logomatic was soaked, electrical junction boxes were dripping water, the house was getting cold quickly. I was reasonably certain it couldn't be fixed tonight. But it is now operational. Best service experience we have ever had with Townsend in the 15 years we have been doing business!


Great Service




Review of Townsend Energy

Kevin and the team provided excellent service to locate a new furnace, providing heat just in time before the cold weather set in on March 6th. The installation team was amazing. Very professional, neat, sealed install and area was much cleaner when they left as compared to when they arrived. It is a shame they will need to take all that nice work apart to fix a problem they discovered which was a mistake from the previous installer when we had the Heat Pump/AC replaced. Not sure about the pricing as we did not get any other estimates.


Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Bradley Rd, Arlington, MA 02474
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Berwick, ME 03901
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Dayton St, Danvers, MA 01923
Elizabeth T.

Elizabeth T.

Tune up Service preformed by Tech Scott M.

Near Grafton Dr, Bedford, NH 03110
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Sherburne Rd, Lexington, MA 02421
Karen T.

Karen T.

Dave Eaton was out. Very friendly, kind, knowledgeable. Couldn't have asked for a better guy. Asset to our company and wanted to make sure that he got the credit where credit is due. If you would be so kind as to fill out a brief little survey about Dave and your experience, that would be FANTASTIC!!!! It was such a pleasure taking your call and hearing the excitement in your voice when you were telling me about Dave, My name is Karen and I'm in Cust Serv

Near Homestead Cir, Hamilton, MA 01982
Jeffrey H.

Jeffrey H.

Boiler install follow up

Near Cherry St, Danvers, MA 01923
Jeffrey H.

Jeffrey H.

Boiler Quote

Near Ann Ave, Manchester, NH 03102
Jeffrey H.

Jeffrey H.

Oil tank quote

Near Bare Hill Rd, Topsfield, MA 01983
Alicia M.

Alicia M.

Near Thatcher Rd, Rockport, MA 01966
Alicia M.

Alicia M.

Please let us know how your experience has been with Townsend Energy, we appreciate it! Thank you!

Near Churchill Dr, Hooksett, NH 03106
Beth R.

Beth R.

Kevin Anderson for AC install quote Jeff Sartorelli Oil tank install quote Beth Roche Customer Service

Near Ryan Cir, Stoneham, MA 02180
Karen T.

Karen T.

Manny set up your new Gas Grill and if you wouldn't mind just filling out a brief survey that would be greatly appreciated. Townsend Thanks you, as do I!!! Karen in Customer Service

Near Wabanaki Way, Andover, MA 01810
Brian M.

Brian M.

Installed new Buderus gas valve in pilot assembly .Inspected operations and tested natural gas connections.

Near North St, Salem, MA 01970
Jeffrey H.

Jeffrey H.

Oil tank quote

Near Blucher St, Manchester, NH 03102
Brian M.

Brian M.

Serviced Williamson oil heating system with new tune up parts. Tested combustion emissions to factory specifications.

Near High St, Medford, MA 02155
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Middleton Rd, Boxford, MA 01921
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Flint St, Manchester, NH 03103
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Seward Rd, Stoneham, MA 02180
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near West St, Danvers, MA 01923
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Concord St, Gloucester, MA 01930
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Madison Ln, Newmarket, NH 03857
Alicia M.

Alicia M.

Regarding your interactions with our technician Dana yesterday, please feel free to fill out a review! Thank you!

Near Dover Point Rd, Dover, NH 03820
Beth R.

Beth R.

Thank you for agreeing to take the time to write a review for Townsend Energy. We appreciate your many years as a loyal customer!

Near Esquire Dr, Peabody, MA 01960
Brian M.

Brian M.

Tuned up Buderus Heating system with new annual tune up parts , cleaning and combustion analysis.

Near Porter Rd, Boxford, MA 01921
Brian M.

Brian M.

Serviced York Central AC system. Added R410a to factory specifications. Performed leak test. Inspected attic air handler.

Near Fern Ave, Amesbury, MA 01913
Bill  G.

Bill G.

Explaining systems and checking water problem

Near Merrill St, Danvers, MA 01923
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Middleton Rd, Boxford, MA 01921
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Flint St, Manchester, NH 03103
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Seward Rd, Stoneham, MA 02180
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Moulton St, Newburyport, MA 01950
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Middle St, West Newbury, MA 01985
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Middle St, West Newbury, MA 01985
Jeffrey H.

Jeffrey H.

Ductless quote

Near Bedford Rd, New Boston, NH 03070
Jeffrey H.

Jeffrey H.

Tankless Water Heater Walk Thru

Near Old Chester Rd, Derry, NH 03038
Jeffrey H.

Jeffrey H.

Ductless follow up

Near Shirley Way, Litchfield, NH 03052
Jeffrey H.

Jeffrey H.

Boiler Quote

Near Acropolis Ave, Londonderry, NH 03053
Elizabeth T.

Elizabeth T.

Work preformed by Dana

Near Mill Pond Way, Portsmouth, NH 03801
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Duncan Farms Rd, Manchester, NH 03102
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Duncan Farms Rd, Manchester, NH 03102
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Wendover Way, Bedford, NH 03110
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Whitford St, Manchester, NH 03104
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Arlene Dr, Pelham, NH 03076
Michelle D.

Michelle D.

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy

Near Cornell Rd, Danvers, MA 01923
Jeffrey H.

Jeffrey H.

Follow up on a Ductless install

Near Commercial Street, Boston, MA 02109