"Thank you!" Mr. James had obviously gone out of his way for me and his polite kindness was an early Christmas gift. Thank you. Frank S. Read More
"Polite, courteous, kind and very competent!" I was so pleased with the job they did. Thank you Townsend and thank you Matt and Chris on a job well done!! Carolyn K. Read More
"Capable, honest and trustworthy!" It is refreshing to know that there are still people and businesses that are capable, honest and trustworthy! Clay P. Read More
"Incredibly helpful and professional!" It's rare to get such thoughtful responses from vendors. Jonathan exemplifies their excellent customer support. Dan B. Read More
"She was a pleasure to work with and it is what is keeping me a customer!" She was pleasant on the phone and I felt she really cared about what I needed to get done. She truly has the Customer Service spirit in her manner. Elizabeth S. Read More
"What a great job and kudos to John." As a long time customer of Townsend, John made me feel like I was very important and a good customer to Townsend. Andrea S. Read More
"I would give them 100 stars if I could." If you are looking for the propane service look no further. Any time I need something they came through. S.B. Read More
"I just want to take a moment to thank each and every one of you from the bottom of my heart." I just want to take a moment to thank each and every one of you from the bottom of my heart.You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest! You all give your heart to Townsend. It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.What I want to say is ...Thanks each and every one of you. That is why it works - you all work together. For all you do each and every day. it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me. I want to acknowledge your kindness and gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you. Shelly B.
I just want to take a moment to thank each and every one of you from the bottom of my heart.
You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!
I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest! You all give your heart to Townsend. It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!
Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.
What I want to say is ...Thanks each and every one of you. That is why it works - you all work together. For all you do each and every day. it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me. I want to acknowledge your kindness and gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you.
"Brian is a surgeon in this business." Brian went way out of his day to make sure we had heat by the time he left ! It was absolutely amazing the work he did in a short period of time! Andrew N. Read More
"Highly recommend Townsend Energy!" Townsend Energy replaced my 60 year old furnace in my 250 year old house. My tech, Stephen Wood and his crew were amazing! Kim P. Read More
"Would recommend highly!" Extremely thorough and professional. Everything was explained in detail in easily understandable terms. Em G. Read More
"10/10 experience!" He didn’t rush through anything and answered every single question that I had (there were lots of them lol) Brianna E. Read More
"Townsend is lucky to have Chris join their team!" From the time Townsend had Chris reach out to us- his communication and service was top notch. Laurie C. Read More
"Thanks to everyone working at Townsend this weekend!" He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes. J. Norton Read More
"I should have called sooner!" Super nice folks and after a quick and easy call, we found a solution that works for my budget. Lisa L. Read More
"I would definitely use again !" Extremely quick to call back and send someone out. Air conditioning was not working and leaking water from ceiling above Sandra M. Read More
"Great customer service and heating plan knowledge." Helped create a customized plan that was best for my family and took the time to explain it all! Kelsey S. Read More
"The model of what professional customer service should look like." Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with. Robert K. Read More
"Excellent customer care!" She was incredibly professional, helpful, and even offered me a better plan for my budget! Zoe M. Read More
