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Ensuring Safe Heating Oil Delivery During The Winter

It is vital always to have oil in the tank when you depend on that fuel to provide heat for your home. During the winter season, when the weather is severe, keeping heating oil in the tank can be particularly tricky.

Fuel Oil Delivery Somersworth NH: Getting Your Home Ready For A Delivery

An essential part of this process involves homeowners making things easy for the delivery driver. To do this, you should take some steps when preparing your home for an oil delivery.

Ensure The House Numbers Are Noticeable

Your delivery service will need to locate your place of residence easily. As such, you should ensure that your house number is displayed clearly and that the driver can quickly and easily see them. Doing so provides access to your home without any issues. They will be able to start the delivery process immediately. If the numbers are not visible, it could delay the delivery until it becomes easier to locate your home.

Ensure The Oil Supplier Has Easy Access

If the delivery driver has to come through the gates to gain access to the intake pipe, ensure the entrances are accessible for the driver to open or you should consider leaving the gates open. Locked gates are one of the top reasons deliveries are returned and rescheduled for a later date. Doing so is undoubtedly essential to keep in mind if nobody is home on the day of the scheduled delivery. Additionally, if you have a dog and the fill pipe is fenced in, ensure your pet is not in the yard when the delivery arrives. The best approach is to make sure the fencing travels outside the fill pipe so there will be no access issue.

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  • New England Fuel Institute
  • National Propane Gas Association
  • Propane Gas Association of New England
  • National Oilheat Research Alliance
  • North Shore Chamber of Commerce
  • Mema Massachusetts
  • Mema Maine
  • New Hampshire Energy Marketers

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    "I just want to take a moment to thank each and every one of you from the bottom of my heart."

    I just want to take a moment to thank each and every one of you from the bottom of my heart.

    You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!

    I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest!  You all give your heart to Townsend.  It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!

    Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.

    What I want to say is ...Thanks each and every one of you.  That is why it works - you all work together. For all you do each and every day.  it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me.  I want to acknowledge your kindness and  gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you. 

    Shelly B.
    "Great customer service and heating plan knowledge."
    Helped create a customized plan that was best for my family and took the time to explain it all!
    Kelsey S.
    "The model of what professional customer service should look like."
    Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.
    Robert K.
    "Excellent customer care!"
    She was incredibly professional, helpful, and even offered me a better plan for my budget!
    Zoe M.
    "10/10 experience!"
    He didn’t rush through anything and answered every single question that I had (there were lots of them lol)
    Brianna E.
    "Townsend is lucky to have Chris join their team!"
    From the time Townsend had Chris reach out to us- his communication and service was top notch.
    Laurie C.
    "Thanks to everyone working at Townsend this weekend!"
    He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.
    J. Norton
    "I would give them 100 stars if I could."
    If you are looking for the propane service look no further. Any time I need something they came through.
    S.B.

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Townsend Energy continues to serve homes and businesses throughout Maine, Massachusetts, and New Hampshire. Visit our Areas We Serve page to find out if we service your neighborhood!