Local Reviews

Townsend Energy Rated 4.9 out of 5 stars based on 842 customer reviews

Map of Haverhill, MA

Baseboard heat addition




Review of Townsend Energy


Map of Arlington, MA

Jeff




Review of Townsend Energy


Map of Brentwood, NH

Great service




Review of Townsend Energy

Peter is very personable and he very competently fixed our boiler problem.


Map of Ipswich, MA

Vinnie was great!




Review of Townsend Energy

Vinnie came on time & was very friendly and thorough!


Map of North Hampton, NH

Very knowledgeable, explained everything they were doing in terms we could understand.Great service as usual ,cannot comment on price as we have not b




Review of Townsend Energy

Both service technicians were polite and friendly, they soon determined what our problem was and took care of it. We have been customers of Townsend Energy for many years and are very happy with the service and prices so much that we recommend your company to all our friends. We have found that your service personnel are excellent as are the administrative staff I have contact with Donna Kevin especially.


Map of Dover, NH

Great




Review of Townsend Energy

Out of the way, got in and out.


Map of Woburn, MA

Great Service




Review of Townsend Energy

Greg Delgado was very friendly and helpful. He was able to explain everything and answer all our questions.


Map of Londonderry, NH

Great service , prices !! Brandon with the consummate professional ! He was knowledgeable and explained everything that he was doing . Perfect technic




Review of Townsend Energy

See above


Map of Winchester, MA

Great service




Review of Townsend Energy


Map of Milton, NH

Great job




Review of Townsend Energy

Peter did a great job in a timely fashion. Polite and professional


Very good




Review of Townsend Energy

Canno rate the cost because I have not received a statement yet The serviceman never mentioned any cost


Great service




Review of Townsend Energy

Good assistance with choosing the right air conditioner & furnace. The installers were on time & kept me informed through the process. All staff answered my questions.


Great Service




Review of Townsend Energy


Great Tune-Up & Great Service




Review of Townsend Energy

A short window of time was scheduled to inspect and tune-up my two boilers. Greg the service technician spent the extra time which was needed to properly service my boilers; and did not rush through, to keep his schedule. Much appreciated for his professionalism. I also appreciate how clean Greg left everything after he left.


Great Service




Review of Townsend Energy


Leak in oil tank




Review of Townsend Energy

We discovered that our oil tank in the basement was leaking. We called Townsend and Vinny was here within 30 minutes. He found a tiny pinhole leak and was able to put a temporary patch on it. We also really appreciated that he cleaned up the leaked oil and put down new sand and deodorizer. Their team is coming over on Monday to work on replacing the tank. Thanks for the great service Vinny!


Great service and unbelievably fast turnaround




Review of Townsend Energy

We called Townsend yesterday afternoon to have our central air looked at as it stopped working. There was a technician at our house at 7:45am the following morning and after determining that parts would need to be ordered, the technician left and told me to expect a call to schedule the repair once the part was in. About an hour later I received a call that the part had been located and that they could come back and replace the part later that day! Sure enough a technician was there a few hours later (he was kind enough to work around our schedule and squeeze us in later in the night) and resolved the issue within an hour. We were blown away by their promptness and reliability. A great experience all around!


Friendly, good service.




Review of Townsend Energy

Brian was helpful, clear, and efficient in servicing my A/C today.


Expert service




Review of Townsend Energy

Competent and efficient


Great Service




Review of Townsend Energy

Technician was very professional, knowledgeable and courteous.


Problem solved.




Review of Townsend Energy

Technician was Quick and fixed the issue. I can sleep well tonight!


Personable and Professional




Review of Townsend Energy

Met with John T. and he reviewed my system and options. I have complete confidence in John T. and Townsend.


Service by Vinny was excellent!!




Review of Townsend Energy

Vinny is a gentleman and provided great service for our burner - he also must be an excellent trumpet player also...


Best in Northshore




Review of Townsend Energy

Quick and professional service


Annual service




Review of Townsend Energy

Our service tech Greg arrived on time and did a great job with our annual tuneup


1 bit of advice




Review of Townsend Energy

The tech that came to my house was outstanding. Very friendly and knowledgeable. He took extra time to answer my questions. Very happy with my experience with him. My 1 bit of advice, he was 2 hours late for my appointment and while I understand service work is not down to the minute and I know I wasn’t his first job of the day, if you want to truly improve the customer experience, someone from dispatch or the office should have called me after about an hour late and just let me know what was going on. I would have really appreciated the heads up. Instead, I had to call to find out what was going on.


Great job.




Review of Townsend Energy

Mike Welch did a great job explaining the situation and gave me a good idea of what needs to done.


Great technician!




Review of Townsend Energy

I would like to let you know how impressed I was with you technician Vinny. We have used your company for many years and having Vinny was our best experience. He was polite, thorough, informative, and very friendly. He explained everything he did before he left. This was truly our best experience through the years


fine job servicing our old burner to 83.6 efficiency




Review of Townsend Energy


Easy breezy.




Review of Townsend Energy

Called Townsend about an issue with our heating system. The service call was quickly scheduled and our technician was fast and efficient in diagnosing and solving our problem


Great Service




Review of Townsend Energy

Very happy with service. Very efficient, knowledgeable and professional


Very satisfied




Review of Townsend Energy

Nice guy, knew his stuff. Very professional


Great Service




Review of Townsend Energy

Kevin came out on a Sunday to give us an estimate for ductless heat / ac system. He presented options for doing the entire house at once or sections as well as methods to gain the most from our investment.


Great service




Review of Townsend Energy

Friendly, knowledgeable serviceman.


Nick is very professional and thorough. He diagnosed the problem quickly and and even had the necessary parts in his truck to make the repair. Excell




Review of Townsend Energy


Excellent service.




Review of Townsend Energy

The technician was right on time. He went right to work and when he was finished came to the door and explained what he did and also replaced a part that needed to be replaced. We would highly recommend his work and hope to see him next year when it is time for the annual tune-up.


Great service/fast and efficient




Review of Townsend Energy


Very Professional and helpful!




Review of Townsend Energy

Rich was very helpful in helping us understand and giving us recommendations as to what we might need and how the prices will work out. He was very kind and professional.


Great Service went the extra mile




Review of Townsend Energy

Quick pleasant and very Hepfull


Great




Review of Townsend Energy


Gregory D.

Gregory D.

No Cooling

Near Rockland Ave, Malden, MA 02148
Brian M.

Brian M.

Servicing electrical on Carrier central air conditioning system.

Near Liberty Ln, West Newbury, MA 01985
Allan U.

Allan U.

Servicing oil heat system

Near Harbor St, Newburyport, MA 01950
Brian M.

Brian M.

Servicing carrier central air conditioning system

Near Pine St, Lynnfield, MA 01940
Mike W.

Mike W.

Ac repair

Near Hermit Rd, Manchester, NH 03109
Peter W.

Peter W.

Disconnect

Near High St, Somersworth, NH 03878
Lee B.

Lee B.

Installing new baseboard

Near Broadway, Haverhill, MA 01832
Doug  E.

Doug E.

Service call

Near Pemberton Rd, Topsfield, MA 01983
Gregory D.

Gregory D.

No Cooling

Near Berkshire Dr, Winchester, MA 01890
Brian M.

Brian M.

Servicing Mitsubishi Ductless Heat Pump system.

Near Pine St, Lynnfield, MA 01940
Gregory D.

Gregory D.

Oil Tune Up

Near Freeman St, Arlington, MA 02474
Allan U.

Allan U.

Performing annual maintenance tuneup on oil heat equipment

Near Valley Rd, Boxford, MA 01921
Brian M.

Brian M.

Tuning up carrier central air conditioning system and measuring tank readings.

Near Pine St, Lynnfield, MA 01940
Richard M.

Richard M.

Air condenser issue

Near Woodside Dr, Londonderry, NH 03053
Peter W.

Peter W.

Disconnect

Near Stone Farm Rd, Barrington, NH 03825
Doug  E.

Doug E.

Tune up

Near Blueberry Hill Rd, Woburn, MA 01801
Vinny R.

Vinny R.

Annual tunning

Near Middlebury Ln, Beverly, MA 01915
Vinny R.

Vinny R.

Annual tunning

Near Main St, Lynnfield, MA 01940
Vinny R.

Vinny R.

Annual tunning

Near Brattle St, Arlington, MA 02474
Peter W.

Peter W.

On call

Near Long Meadow Dr, Brentwood, NH 03833
Gregory D.

Gregory D.

No Cooling

Near MA-129, Reading, MA 01867
Allan U.

Allan U.

Servicing propane equipment

Near Rattlesnake Hill Rd, Andover, MA 01810
Mike W.

Mike W.

Investigate gas odor near cook stove

Near Nashua St, Milford, NH 03055
Lee B.

Lee B.

Install new boiler

Near Hanson St, Dover, NH 03820
Lee B.

Lee B.

Install new boiler Viessmann

Near Hanson St, Dover, NH 03820
Vinny R.

Vinny R.

Annual tunning

Near Maple Ave, Ipswich, MA 01938
Allan U.

Allan U.

Performing annual maintenance tuneup on oil heat equipment

Near N Gateway, Winchester, MA 01890
Ernie S.

Ernie S.

Leak

Near Westway, Lynnfield, MA 01940
Ernie S.

Ernie S.

Installation

Near Centerville Dr, Salem, NH 03079
Sharon T.

Sharon T.

PLEASE REVIEW YOUR EXPERIENCE WITH CUSTOMER SERVICE REPRESENTATIVE 7/10/19

Near Gillis Dr, North Reading, MA 01864
Lee B.

Lee B.

Replace boiler

Near Hanson St, Dover, NH 03820
Allan U.

Allan U.

Performing annual maintenance tuneup on oil heat equipment

Near Cobblers Ln, Beverly, MA 01915
Vinny R.

Vinny R.

Annual tunning

Near Newburyport Turnpike, Newbury, MA 01922
Doug  E.

Doug E.

Ac set

Near Dartmouth St, Winchester, MA 01890
Gregory D.

Gregory D.

Oil Tune Up

Near Ash St, Reading, MA 01867
Vinny R.

Vinny R.

Annual tunning

Near Thorpe Cir, Danvers, MA 01923
Dana  C.

Dana C.

A/c issues

Near Boutilier Ln, North Hampton, NH 03862
Gregory D.

Gregory D.

No Cooling

Near Sammett St, Malden, MA 02148
Vinny R.

Vinny R.

Near Fountain St, Peabody, MA 01960
Vinny R.

Vinny R.

Annual tunning

Near Fountain St, Peabody, MA 01960
Allan U.

Allan U.

Servicing air conditioning equipment

Near Valentine Terrace, Danvers, MA 01923
Gregory D.

Gregory D.

A/C Water Leak

Near Rangeley Rd, Winchester, MA 01890
Ernie S.

Ernie S.

No hot water

Near Lillian St, Woburn, MA 01801
Allan U.

Allan U.

Performing annual maintenance tuneup on oil heat system

Near Sherwood Ave, Danvers, MA 01923
Mary Ann S.

Mary Ann S.

Thank you so much for being willing to recognize Brendan professionalism and hard work. It is greatly appreciated. I hope you have a wonderful day! Best Regards, Mary Ann Sweeney

Near Constance Dr, Londonderry, NH 03053