Borderline Fuels Is Now Part Of The Townsend Energy Family
Scheduling a Delivery
Townsend Energy makes it easy to schedule a BioPure™ delivery. We recommend our automatic delivery service, which allows you to receive BioPure™ automatically on a regular basis when your supply is running low. We calculate your fuel consumption rate based on past usage and adjust the delivery schedule as needed based on variations in the weather. This takes the burden off of you so you don't have to remember to read your tank gauge to prevent running out of oil. However, we cannot guarantee delivery to automatic customers due to an act of God.
Current Customers
If you are currently a Townsend Energy customer and you would like to schedule a delivery, please login to your account and use the online form to request a delivery request. Or, you can call us at (978) 717-0490 and one of our Customer Care Representatives would be happy you assist you.
Prospective Customers
If you would like to become a Townsend Energy customer, please call our Customer Care team at (978) 717-0490, or fill out the form below and someone will contact you promptly.
Hear From Our Happy Customers
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"I just want to take a moment to thank each and every one of you from the bottom of my heart."
I just want to take a moment to thank each and every one of you from the bottom of my heart.
You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!
I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest! You all give your heart to Townsend. It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!
Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.
What I want to say is ...Thanks each and every one of you. That is why it works - you all work together. For all you do each and every day. it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me. I want to acknowledge your kindness and gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you.
Shelly B. -
"Great customer service and heating plan knowledge."Helped create a customized plan that was best for my family and took the time to explain it all!Kelsey S.
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"The model of what professional customer service should look like."Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.Robert K.
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"Excellent customer care!"She was incredibly professional, helpful, and even offered me a better plan for my budget!Zoe M.
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"10/10 experience!"He didn’t rush through anything and answered every single question that I had (there were lots of them lol)Brianna E.
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"Townsend is lucky to have Chris join their team!"From the time Townsend had Chris reach out to us- his communication and service was top notch.Laurie C.
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"Thanks to everyone working at Townsend this weekend!"He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.J. Norton
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"I would give them 100 stars if I could."If you are looking for the propane service look no further. Any time I need something they came through.S.B.
Trusted Services For Residential and Commercial Customers
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Integrity
We live by a rock- solid code of ethics that embody honesty, decency. and fairness. "A promise made is a promise kept"
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Safety
Our personal well-being is paramount to our mission. The well-being of the people who count on us is precious. Our actions protect and preserve the people, property. and environment around us.
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Customer Centric
We honor the commitment our customer makes to us by working tirelessly to demonstrate that we genuinely care. We are inspired by the real improvement our actions make in our customers' lives.
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Team
We respect the individuality of each team member and count on each other when it matters most. Together we create an unfiltered rhythm of open dialogue and collaboration.
