Skip to Content
Top
Serving You Since 1931

Heater Repair Peabody

Reliable Heating Repair Solutions for Homes & Businesses

When your heating system fails during a cold Massachusetts winter, you need reliable heater repair in Peabody that restores warmth quickly. At Townsend Energy, we provide repair services for all types of heating equipment, including furnaces, boilers, heat pumps, and more. 

We serve residential and commercial customers in the Peabody area, helping you stay comfortable and safe no matter how low the temperature drops.

No matter the make or model of your heating unit, our team knows the most common and complex issues Peabody property owners face. We understand that each building—from historic homes to retail storefronts—brings unique heating needs. By tailoring our heater repair services to fit your property and the climate in Essex County, we help ensure your system delivers steady, reliable heat through the harshest New England weather. Our team is always ready to answer your questions and address concerns with straightforward advice.

Why People in Peabody Choose Our Heater Repair Services

For more than 90 years, our fourth-generation, family-operated business has delivered comprehensive HVAC and energy solutions throughout Massachusetts, New Hampshire, and Maine. We stand by every job with a 100% satisfaction guarantee and provide a customer-first approach during each repair visit. Our NATE-certified technicians continually train on the latest equipment, which means you receive trusted, up-to-date heater repair solutions whether your property is new or historic. 

If your system breaks down or starts running poorly, we offer 24-hour emergency response when you need it most. Decades of service in Peabody and the North Shore ensure we understand local heating challenges better than most.

We focus on long-term customer relationships, clear explanations, and transparent communication from your first call. Our team’s roots in the community, combined with a commitment to energy conservation, mean we not only restore your heat, but also help you make smarter choices about comfort, cost, and energy use. You get a trusted partner with every service call.

What to Expect from a Heater Repair Appointment

We work directly with you to identify and complete heater repair quickly. Whether you have a traditional furnace, a newer energy-efficient unit, or heavy-duty commercial equipment, our technicians communicate clearly and treat your property with care. We use high-quality replacement parts and thorough repair techniques to deliver reliable, long-lasting results for properties throughout Peabody.

Here is what you can expect at your service appointment:

  • Friendly, prompt scheduling: Our office works with your schedule, including off-hours for heating emergencies.
  • Clear diagnostic process: We inspect your system, explain the issue in simple language, and discuss your options before performing any work.
  • Upfront pricing: You approve the costs before we begin repairs, so you never face last-minute surprises.
  • Repairs completed with trusted, quality parts.
  • Respectful treatment of your home or business.

We focus on lasting comfort and safe operation. If routine heating maintenance would help you avoid future disruptions, we will share those options and facts so you can make informed choices—never with pressure or pushy tactics.

Every repair meets local safety standards and follows current manufacturer guidelines. Because our technicians know Peabody’s building codes and layouts, we can address a wide range of repair challenges, including issues unique to older homes or multi-unit properties. We work quickly while keeping you informed, so your property is ready for the unpredictable New England weather. With decades of regional experience, we bring hands-on HVAC knowledge to every job.

Heater Repair Process: How We Restore Your Comfort

Heater repair in Peabody can come with special challenges—aged infrastructure, changing weather, or limited parking for service vehicles. We streamline every step to make sure you never feel left in the cold.

Heating systems in the region use a range of fuels, from oil and gas to electric and propane. Our team arrives ready to work on any model and system. Years of experience across Peabody give us insights into local permitting, seasonal obstacles, and unique architectural setups that can affect repair timing.

  • Step 1: Connect with our team: Call (978) 717-0490. Our staff asks clear questions and schedules your appointment at a convenient time.
  • Step 2: Technician arrival: Our technician shows up as promised, prepares for your specific system, and explains the repair process in plain terms.
  • Step 3: Repair & recommendation: With your approval, we repair the issue using careful procedures and durable parts. We mention any concerns—not as an upsell, but to keep you informed.
  • Step 4: Final inspection & cleanup: Before leaving, we test your heater, answer final questions, and clean our workspace so you can return to daily life.

Most local homes use forced-air or hydronic heating. We follow the latest safety and energy standards used in Peabody and across Massachusetts. Our process puts your safety and comfort first at every step.

From scheduling to project completion, we keep communication open. You will always know what to expect and can ask questions throughout. When you choose Townsend Energy, you work with a family-owned company who values your time and prioritizes your comfort—especially during the coldest months in Essex County.

FAQs

How soon can my heater be repaired in an emergency?

We provide 24-hour emergency service, so you can get help day or night. Call us as soon as you notice an urgent issue and we’ll work to schedule a prompt visit.

Are your technicians qualified to work on my heater?

Our team holds NATE certification and participates in regular training, ensuring that we can repair most major heating brands and systems found in the Peabody area.

Will I know the repair cost before the work begins?

Yes, we explain all recommended repairs and provide clear pricing before starting any work. You have the final say on what gets done.

What if my heater breaks outside regular business hours?

Our emergency response team operates 24/7, including weekends and holidays. You can call us anytime you need urgent assistance.

Do you service both homes and businesses?

We work with both residential and commercial customers throughout Peabody, tailoring our approach to each space for optimal results.

Contact Us for Heater Repair in Peabody

For many residents and business owners in Peabody, a working heating system means safety, not just comfort. Trust your next repair to a fourth-generation, family-operated company who knows what local customers expect. At every service visit, we answer your questions and provide the thoughtful attention you deserve. You can count on our skilled team for prompt service and clear communication every step of the way.

Contact Townsend Energy today to schedule heater repair in Peabody or speak with our team about your heating concerns. Whether your system has stopped working entirely or just isn't performing at its best, our knowledgeable technicians are ready to help restore warmth and peace of mind. Call (978) 717-0490 now—let us help you get comfortable again, quickly and reliably.

  • New England Fuel Institute
  • National Propane Gas Association
  • Propane Gas Association of New England
  • National Oilheat Research Alliance
  • North Shore Chamber of Commerce
  • Mema Massachusetts
  • Mema Maine
  • New Hampshire Energy Marketers

Hear From Our Happy Customers

    "I just want to take a moment to thank each and every one of you from the bottom of my heart."

    I just want to take a moment to thank each and every one of you from the bottom of my heart.

    You are all an exceptional group - from the office to the prep area to the delivery. You are all an amazing kind group!

    I remember when I met most of you in the office. You are all the sweetest, you are all the nicest, you are all the kindest!  You all give your heart to Townsend.  It must be an exceptional company with the kind leaders and it shows through the dedication, commitment and happiness that all your employees share. They are in it for the good of the company and also the good of the customer. That's special!

    Thank you all for always answering my questions. Thank you for always assisting my needs. Thank you for always being there for your customers in such a pleasant way....All the time! Even when you may not have been in the mood.

    What I want to say is ...Thanks each and every one of you.  That is why it works - you all work together. For all you do each and every day.  it makes a difference you are all very special and you are all appreciated very much. Cassandra and Stephanie did a really nice gesture for me.  I want to acknowledge your kindness and  gift was truly appreciated. I thank you for your time, extra efforts and kindness. Thank you, Thank you, 100 times Thank you. 

    Shelly B.
    "Great customer service and heating plan knowledge."
    Helped create a customized plan that was best for my family and took the time to explain it all!
    Kelsey S.
    "The model of what professional customer service should look like."
    Easy to contact by phone - by a human!, and then a timely call back to schedule a tech who arrived promptly, spent considerable time handling our boiler issue, was courteous, respectful of property, and a pleasure to deal with.
    Robert K.
    "Excellent customer care!"
    She was incredibly professional, helpful, and even offered me a better plan for my budget!
    Zoe M.
    "10/10 experience!"
    He didn’t rush through anything and answered every single question that I had (there were lots of them lol)
    Brianna E.
    "Townsend is lucky to have Chris join their team!"
    From the time Townsend had Chris reach out to us- his communication and service was top notch.
    Laurie C.
    "Thanks to everyone working at Townsend this weekend!"
    He also identified a pair of components likely to fail soon, and I can call to schedule their replacement after the cold snap passes.
    J. Norton
    "I would give them 100 stars if I could."
    If you are looking for the propane service look no further. Any time I need something they came through.
    S.B.

Trusted Services For Residential and Commercial Customers

  • Integrity

    We build trust, consistency, and credibility in every relationship.

  • Legacy

    We respect where we came from and embrace that maintaining the Townsend reputation is our collective responsibility

  • Commitment

    We consistently show up for our teammates, customers, and communities because it is an honor to work with and for them.

  • Excellence

    We take pride in our work and set the bar for the highest standards of performance, professionalism, safety and continuous improvement.